Recall - Shifter Assembly Detent Wears Out: Overview
88pontiac12Number
86-C-12B Date: July, 1988
Subject: PRODUCT SAFETY CAMPAIGN 86-C-12B AUTOMATIC TRANSMISSION SHIFTER ASSEMBLY
VEHICLES AFFECTED 1983-86 T1000 Equipped with Automatic Transmission
TO: ALL PONTIAC DEALERS
This bulletin is being reissued to revise the service procedure and claim information sections of Product Campaign Bulletin 86-C-12A issued April, 1988. All copies of original bulletin 86-C-12A should be destroyed.
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type, must be adequately repaired within a reasonable time after the owner has tendered it for repair.. A failure to adequately repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonable equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter which is being sent to owners, the owners are being instructed to contact the Pontiac Customer Assistance Center if their dealer does not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, owners are instructed on how to contact the National Highway Traffic Safety Administration.