Claim Information

A separate repair order must be kept for each vehicle. A completed warranty claim is to be kept as a pemanent record of completion.

DEALERS SHOULD SUBMIT VIARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:
FAILURE CODE 96 MUST BE USED WITH THESE LABOR OPERATIONS.

IF THE INSPECTION PROCEDURE REVEALS ADDITIONAL OPERATIONS ARE NECESSARY, THE APPROPRIATE "T" LABOR OPERATIONS SHOULD BE SELECTED FROM FOLLOWING CHARTS. THESE SHOULD ONLY BE USED IN CONJUNCTION WITH V6140 AND V6141.









NOTE: FAILURE CODE 95 MUST BE USED WITH ANY OF THE FOLLOWING "T" LABOR OPERATIONS
Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the proper labor operation as outlined.


REIMBURSEMENTS

Claims for customer reimbursements on previously paid repairs related to ONLY Exhaust Manifold and Exhaust Manifold Fastener Repairs are to be submitted-in the following manner: Use the special "Owner Reimbursement" labor operation listed under the Claim Information Section of this bulletin. Reimbursement amounts of $150.00 or less can be processed by the dealer. If the amount exceeds $150.00 an Owner Reimbursement Form 7201-039 (Rev. 6/88) must be forwarded to and processed by the Zone Office.
RECORDING COMPLETION

Repairs submitted for vehicles not involved in this campaign will not be paid.

Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS." Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.


Pontiac bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer." They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle has that condition. See your Pontiac dealer for information on whether your vehicle may benefit from the information.