Instruments - Quartz Electric Speedometer Cluster Repair
Number 85-SM-10 Date 2/85Subject: QUARTZ ELECTRIC SPEEDOMETER CLUSTER REPAIR INFORMATION 1985 GRAND AM
The Quartz Electric Speedometer is warranted under the "New Car Limited Warranty" for 12 months or 12,000 miles, whichever occurs first.
If a malfunctioning Quartz Speedometer is encountered, the following
procedure has been established for obtaining a replacement.. It will
be necessary to contact one of the following authorized AC-Delco Service Centers to obtain a replacement unit.
Auto Electric Radio 1841 W. Commonwealth Fullerton, CA 92633 (714) 871-7426
1-800-321-6969 (Outside CA)
1-800-321-6970 (CA Only)
Randazzo Auto Radio 233 Commercial St. San Jose, CA 95112 (408) 293-1920
1-800-538-9702 (Outside CA)
1-800-662-9877 (CA Only)
Techni-Car, Inc. 4901 C. Rio Vista Ave. Tampa, FL 33614 (813) 884-0022
1-800-822-0022 (Outside FL)
1-800-662-0022 (FL Only)
D & B Auto Radio, Inc. 3725 N. 25th Ave Schiller Park, IL 60176 (312) 678-8475
1-800-323-4813 (Outside IL)
1-800-942-8049 (IL Only)
Specmo Instrument Service 2344 N. Woodward Ave. Royal Oak, MI 48073 (313) 399-5645
1-800-545-7911 (Outside MI)
1-800-545-7910 (MI Only)
United Radio Service 2949 Erie Blvd. East Syracuse, NY 13224 (315) 446-5570
1-800-448-0944 (Outside NY)
1-800-962-0901 (NY Only)
Speedometer Service, Inc. 14109 Inwood Rd. Dallas, TX 75234 (214) 387-8511 1-800-527-0108 or 9 (Outside TX) 1-800-492-9026 (TX Only)
Quartz Speedometers will be shipped to the dealership prepaid via UPS unless dealership specifies differently. (UPS Next Day Air, approximately $25.00.) The dealer will be invoiced for the speedometer. This billing will be cancelled upon receipt of the inoperative speedometer and a properly completed AC-Delco Warranty Form (ACD 1078).
Dealers are to return the malfunctioning speedometer prepaid via UPS in the original reusable container to avoid damage. Failure to return the inoperative speedometer in the special reusable container may result in a $10.00 container replacement fee. Any unit that is stolen or damaged by accident is to be replaced through normal WDDGM part ordering procedures.
Dealers are to fill in the red shaded areas of the AC-Delco warranty claim form (ACD 1078) and forward all copies with the unit to the service center. The dealer copy of the form will be returned when repairs are completed. An additional 0.2 hour administrative allowance will be paid when units are repaired under warranty. This additional time should be added to the published time allowance in the Labor Time Guide and entered in the "Labor Hours" column of the Pontiac Warranty Claim form.
The dealer is to submit a Pontiac Warranty Claim for the R & R of the unit and freight charges. The dealer copy of the form ACD 1078 and the freight receipt or shipping invoice are to be attached to the repair order scrapping copy, which is attached to the scrapping copy of the Pontiac Warranty Claim.