Owner Notification Letter

Dear Pontiac Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

General Motors has determined that a defect which relates to motor vehicles safety exists in some 1985-86 Pontiac Grand Prix LE & Brougham model vehicles. The driver side power door lock switch may separate during actuation, exposing the electrical terminal. If the terminal contacts the steel remote mirror cable, a short can occur without blowing the fuse. This condition may allow the cable to overheat and could potentially result in a fire.

Until you have had an opportunity to have your Pontiac inspected, you should avoid using the power door lock switches.

To prevent the possibility of this condition occurring, please contact your Pontiac dealer on or after the date shown below to arrange a service date to have your Pontiac inspected. Your dealer will inspect your vehicle, and if necessary, modify the power door lock switch(es). This service will be completed at no charge to you.

Instructions for this service have been sent to your Pontiac dealer. It is estimated that parts will be available on April 3, 1987. The labor time to perform the inspection on your vehicle is approximately 12 minutes. If modification is necessary an additional 12 minutes will be required. Please ask your dealer if you wish to know how much additional time will be needed to process your vehicle.

Your Pontiac dealer is best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date, and he does not remedy this condition on that date, or within five (5) days, we recommend you contact the Customer Assistance Department, Pontiac Home Office, by calling 800-762-2737.

After contacting your dealer and the Pontiac Home Office, if you are still not satisfied that we have done our best to remedy this condition without charge, within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, DC 20590, or call 800-424-9393 (Washington, DC residents use 426-0123).

The enclosed owner replay card identifies your vehicle. Presentation of this card to your dealer will assist in making the inspection/modification in the shortest possible time.
If you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.