Claim, Recording Completion, Owner Letter and Dcs Information
CLAIM INFORMATION
A separate repair order must be used for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.
DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:
FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.
Parts required are to be listed in your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.
Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the labor operation as outlined.
Replace - Intake Manifold/Transaxle Case (Use in conjunction with V4720, V4721, V4722, or V4723)
If campaign inspection reveals either a cracked intake manifold or cracked transaxle case, the appropriate "T" operation should be used for submission.
Replace - Intake Manifold /Transaxle Case of a warranty claim.
NOTE: FAILURE CODE 95 MUST BE USED WITH THESE "T" OPERATIONS.
RECORDING COMPLETION
Repairs submitted for vehicles not involved in the campaign will not be paid.
Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS. Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.
June, 1988
Dear Pontiac Owner:
This notice has been sent to inform you that Pontiac Division is initiating a recall campaign that includes your vehicle.
REASON FOR RECALL
General Motors has determined that some 1988 Pontiac Grand Am models equipped with turbocharged engines and manual five-speed transaxles were produced without a brace between the engine block and the intake manifold. Without the brace, the intake manifold may crack, resulting in poor driveability and increased noise. Also, two bolts which fasten the transaxle to the engine block may be missing. Without these attaching bolts, the transaxle housing may crack, leading to loss of transmission fluid, eventual damage to internal transaxle parts, and loss of transmission operation.
WHAT WE WILL DO
To prevent this from occurring, your Pontiac dealer will inspect your vehicle and if the above parts are missing, will install them. This service will be performed at no charge to you.
WHAT YOU SHOULD DO
Contact your Pontiac Dealer to arrange a service date. Instructions have been sent to your Dealer. The labor time to inspect for missing parts is about fifteen (15) minutes. If parts must be installed, up to about thirty
(30) minutes may be required to service your vehicle. In either case, please allow some additional time for the dealer to process your vehicle.
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
DCS MESSAGE
TO: ALL PONTIAC DCS DEALERS
ATTENTION: Service Managers
DATE: June 10, 1988
SUBJECT: PRODUCT CAMPAIGN 88-C-09 BRACE TO INTAKE MANIFOLD AND BOLTS ENGINE TO MANUAL TRANSAXLE
VEHICLES AFFECTED Certain 1988 Pontiac Grand Arm Models with Turbocharged Engine (VIN Code M) and Manual 5-Speed Transaxle (MG1)
General Motors has determined that some 1988 Pontiac Grand Arm models equipped with turbocharged engines and manual five-speed transaxles were produced without a brace between the engine block and the intake manifold. Without the braces the intake manifold crack, resulting in poor driveability and increased noise. Also, two bolts which fasten the transaxle to the engine block may be missing. Without these attaching bolts, the transaxle housing may crack, leading to loss of transmission fluid, eventual damage to internal transaxle parts, and loss of transmission operation.
Involved are certain 1988 Pontiac Grand Am models equipped with turbocharged engines (LT3, VIN Code M) and five-speed manual transaxles (Mg1) within the following VIN breakpoints:
Condition Beginning Up to and Including
Missing Brace to Intake
Manifold JC600007 JC611729
Missing Bolts, Engine to
Transaxle JC600391 JC637093
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to the involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.
PARTS INFORMATION
Parts required to complete this campaign are to be obtained from General Motors Service Parts Operation (GMSPO). Only a small number of vehicles are Involved in this campaign, and dealers should only order enough parts to handle the vehicles that actually appear on the dealers' listings. To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a C.I.O. order with NO special instruction code, but on an advise code (2).
CLAIM INFORMATION
A separate repair order must be used for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.
DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:
FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.
Parts required are to be listed in your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.
Dealers will be credited via Warraty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the labor operation as outlined.
Replace - Intake Manifold/Transaxle Case (Use in conjunction with V4720, V4721, V4722, or V4723)
If campaign inspections reveals either a cracked intake manifold or cracked transaxle case the appropriate "T" operation should be used for submission of a warranty claim.
NOTE: FAILURE CODE 95 MUST BE USED WITH THESE "T" OPERATIONS.
DEALER AND OWNER MAILING
Dealers will shortly receive Campaign Bulletin 88-C-09 with VIN # listings. Owner letter mailings will be made approximately ten days later.