Operation CHARM: Car repair manuals for everyone.

Parts, Service Procedure, Campaign Label, Claim and Recording Completion Information

PARTS INFORMATION

Parts required to complete this campaign are to be obtained from General Motors Service Parts Operation (GMSPO). To ensure that these parts are obtained as soon as possible, they should be ordered on a C.I.O. order with no special instruction code, but on advise code (2).


Quantity
Description Part Number Per Vehicle

Urethane Kit 9636067 1

Windshield Reveal Molding 22540263 1


SERVICE PROCEDURE

Windshield removal and reinstallation can be accomplished by following the procedure listed in the 1988 Sunbird Service Manual, Body Service Section 2E. The "Extended Method" must be followed as complete replacement of the urethane adhesive is necessary.

NOTICE: THE POLY-URETHANE SYSTEM IN KIT PART NUMBER 9636067 IS THE ONLY SYSTEM RECOMMENDED FOR THIS PARTICULAR REPAIR.

Also, replace the Windshield Reveal Molding, P/N 22540263.

Install Campaign Identification Label.



CAMPAIGN IDENTIFICATION LABEL

Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number, the five digit dealer code of the dealer performing the campaign service, and the date the vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. Install the label only on a clean, dry surface of the radiator baffle where it is readily visible. (Additional campaign labels are available on stationery order as Form 7901-709).



CLAIM INFORMATION

A separate repair order must be used for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.

DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:
FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.
Parts required are to be listed in your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.

Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the labor operation as outlined.


RECORDING COMPLETION

Repairs submitted for vehicles not involved in the campaign will not be paid.

Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS".