Warranty - Transportation Claim Debits
89pontiac03Bulletin Number: 89-WA-5
Publish Date: 880112R 2/89
Attention: Service Manager
Subject: TRANSPORTATION CLAIM DEBITS - DEBIT REASON R (ALL 1989 MODELS)
This bulletin supersedes bulletin 88-WA-13 dated 7/88. This bulletin is being updated to advise dealers to resubmit claims within 30 days.
Due to problems at the Corporate Claims center, dealers may receive debits on transportation claims due to damage not being noted on carriers delivery receipt (debit reason R).
Dealers who receive debits for clear receipts must resubmit claims within 30 days from date of debit. (disregarding error 73) Claims resubmitted after 30 days will not be recredited to dealer. After resubmitting claim, dealer should send all claim documentation, including legible copy of dealer's delivery receipt, showing damage noted, to Central Office, Attention Frank Redman. Dealer should receive credit within the next 3 credit memos.
Send correspondence to:
Pontiac Division 1 Pontiac Plaza Pontiac, MI 48053
Attn: Warranty Department Frank Redman