Service Procedure, ID Label & Claim Information

SERVICE PROCEDURE

1. The transaxle in each involved vehicle is to be replaced using the procedures listed in the appropriate Service Manual, including observing the CAUTIONS and making the adjustments required.

Refer to the 1990 Pontiac Grand Am and Sunbird Service Manuals, Section 7B, Page 7B-14, for an improved procedure to remove and replace the manual transaxle assembly.

2. Install a Campaign Identification Label.



CAMPAIGN IDENTIFICATION LABEL

Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the campaign number, the five digit dealer code of the dealer performing the campaign service, and the date the vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. Install the label only on a clean, dry surface of the radiator baffle where it is readily visible. (Additional campaign labels are available on stationery order as Form 7901-709).
CLAIM INFORMATION

A separate repair order must be used for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.

DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:

*Other
Failure Labor Labor Labor
Operation Code Operation Hours Hours

Replace Transaxle Assembly
And Make Required Adjustments 96 V5570 2.9 0.1
* In addition, dealerships will receive 0.1 hours credit for dealer administrative services associated with this campaign. The 0.1 hours allowance is to be entered in the "Other Labor Hours" field with each campaign repair listed for credit. This entry will not require authorization.

FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.

Parts allowance: Enter $208.55 in the "TOT-PTS" column to cover the 30% dealer handling allowance. NOTE: Fluid may be applied for in the usual manner.

Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the labor operation as outlined.


RECORDING COMPLETION

Repairs submitted for vehicles not involved in the campaign will not be paid.

Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS." Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.