Owner's Letter
September, 1989Dear Pontiac Owner:
This notice has been sent to inform you that Pontiac Division is initiating a recall campaign that includes your vehicle.
REASON FOR RECALL
General Motors has detemined that certain 1989 Pontiac Grand Am and Sunbird models were produced with 5-speed manual transaxles which may have gears with a high carbon content in the tooth surfaces. These gears could, as mileage accumulates, damage the softer gears to which they mate. The first notice to a driver would be gear noise resulting from pitting of gear surfaces. If the transaxle is left unserviced, internal damage may occur leading to vibration or the shifter "popping out of gear" and finally to a loss of drive in one or more gears.
WHAT WE WILL DO
To prevent this condition from occurring on your vehicle, your Pontiac dealer will replace the transaxle at no charge to you.
WHAT YOU SHOULD DO
Contact your Pontiac dealer as soon as possible to arrange a service date. Instructions have been sent to your dealer. Your dealer will need to order the specific type transaxle which is designed for your vehicle; hence, you should expect to arrange a service date which will be several working days after your call. Please ask your dealer if you wish to know how much time will be needed to process and repair your vehicle.
Even if you have already had a gear repair in the transaxle on your vehicle, you need to contact your dealer to have the transaxle replaced; the condition may recur with other gears in the transaxle.
The enclosed Owner Identification Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary inspection/correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.