Owner Letter
Dear Pontiac Grand Prix Owner:This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
In April 1994, General Motors decided that a defect which relates to motor vehicle safety exists in certain 1988-90 Pontiac Grand Prix model vehicles equipped with steel wheels. These vehicles may exhibit a condition in which cracks develop in the wheel mounting surface and, should the cracks become severe enough, the wheel could completely separate from the vehicle. If this were to occur while the vehicle was in motion, steering and braking control of the vehicle could be affected, and a vehicle crash could result without prior warning.
Since that time, an additional group of wheels has been identified as possibly exhibiting the same condition. A new campaign is being initiated to re-examine previously inspected vehicles and replace any suspect wheels from this additional population.
WHAT WE WILL DO
We apologize for causing you this additional inconvenience, but to prevent this condition from occurring, your dealer will reinspect the manufacturing date codes stamped on each wheel of your vehicle to determine if the wheels were produced during a suspect period. Whenever a wheel falls within the specified date code range, your dealer will replace that wheel assembly. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Pontiac dealer as soon as possible to arrange an appointment.
Instructions for making this correction have been sent to your dealer and parts are available. The labor time necessary to perform this service is approximately ten (10) minutes to one (1) hour depending on the repairs required. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Pontiac dealer is best equipped to obtain parts and provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Pontiac Customer Assistance Center by calling 1-800-762-2737.
After contacting your dealer and the Pontiac Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).
The enclosed Campaign Owner Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary inspection/correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.