Owner Letter
July, 1990Dear Pontiac Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has determined that certain 1989-90 Pontiac Grafid Prix Coupe model vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 210 "Seat Belt Assembly Anchorages." The upper guide loop attachment fastener for the front seat shoulder belts could pull through the anchor plate at a load lower than that required by the Standard. In an accident, the shoulder belt would not correctly restrain the occupant.
WHAT WE WILL DO
To correct this condition, dealers will replace all front shoulder belt guide loop attachment nuts. A new guide cover will also be installed at this time.
This service will be performed for you at do charge.
WHAT YOU SHOULD DO
Please contact your Pontiac dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your Dealer and parts are available. The labor time necessary to perform this service correction is approximately thirty (30) minutes. Please ask your dealer if you wish to know how much additional time will be needed to process your vehicle.
Until you return your vehicle to the dealer for repair, you should continued to use your seat and shoulder belts.
Your Pontiac dealer is best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date, and he does not remedy this condition on that date, or within five days, we recommend you contact the
Pontiac Customer Assistance Center by calling: 1-800-762-2737.
After contacting your dealer and the Pontiac Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition, without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S. W., Washington, DC 20590 or call 1-800-424-9393 (Washington, DC residents use 366-0123).
The enclosed Campaign OwneF Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage-paid Owner Reply Card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety, and continued satisfaction with our products.