Operation CHARM: Car repair manuals for everyone.

Owner Letter

July, 1990


Dear Pontiac Owner:


This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.


REASON FOR THIS RECALL

General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1990 Pontiac Firebird model vehicles with 5.0 and 5.7 V8 engines. These vehicles may have fuel return hoses which may break at either crimped coupling. If either coupling was to separate and an ignition source was present, an engine compartment fire could occur.


WHAT WE WILL DO

To prevent this condition from occurring, a properly crimped fuel return hose will be installed on all involved vehicles.

This service will be perfomed for you at no charge.


WHAT YOU SHOULD DO

Please contact your Pontiac Dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer and parts are available. The labor time to perform this service correction is approximately 15 minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.

Your Pontiac dealer is best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date, or within five days, we recommend you contact the
Pontiac Customer Assistance Center by calling: 1-800-762-2737.

After contacting your dealer and the Pontiac Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition, without charge and within a reasonable time, you may wish to write the Administrator, National Highway Tratfic Safety Administration, 400 Seventh Street, S. W., Washington, DC 20590 or call 1-800-424-9393 (Washington, DC residents use 366-0123).
The enclosed Campaign Owner Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage-paid Owner Reply Card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest ot your safety, and continued satisfaction with our products.