Service Information

BORG-WARNER AUTOMOTIVE TRANSMISSION SYSTEMS

Dealership Service Department

This replacement unit has been shipped to your dealership from Borg-Warner Automotive, Muncie, IN. The concerned unit should be returned immediately. You will be billed for the replacement unit if it is not returned within 30 days. All procedural steps must be followed to insure that your dealership is not billed for this transmission.

LISTED BELOW ARE THE PROCEDURAL STEPS TO BE FOLLOWED

* A reporting form and complaint tag have been provided. Both items must be completely filled out and attached to the concerned unit.

* Check fluid level and note findings on the reporting form provided.

* If transmission leaks, (See leak charts attached) clean leak areas with powder and mark leak area on transmission. Note area of leakage on leak charts.

* The unit must be returned intact as removed from the concerned vehicle. DO NOT ATTEMPT TO REPAIR THE CONCERNED UNIT.

* After unit has been removed, drain oil measuring amount drained and indicate on report form provided. Remove all plastic plugs and covers from unit provided and reinstall in concerned unit.

* Write the authorization number on the transmission case cover.

* Fold the completed reporting form and staple it to the complaint tag, secure the tag to the clutch housing mounting bolt hole of the complaint unit. Staple the leak identification charts to the complaint tag.

* Carefully place the concerned unit into the original shipping container. Affix the return shipping label provided to the container.

* Return the concerned unit to Borg-Warner Automotive, muncie using the return shipping instructions which were included with the exchange unit.

YOUR COOPERATION IS GREATLY APPRECIATED, PROMPT RETURN OF YOUR CONCERNED UNIT WILL INCREASE THE EFFECTIVENESS OF THIS PROGRAM. IF YOU HAVE ANY QUESTIONS REGARDING THE EXCHANGE PROGRAM ADMINISTRATIVE PROCEDURES, PLEASE CONTACT BORG-WARNER AT 1-800-356-7301.