Owners Letter

January, 1993

Dear Pontiac Owner:

As the owner of a 1988-91 Pontiac equipped with a 2.3L engine, your continued satisfaction with our product is of utmost concern to us. Your vehicle was provided with a new vehicle warranty which covers certain parts of your vehicle for a specified period. These warranties are of considerable value to you if you should experience problems with your vehicle.

CONDITION:

This letter is intended to make you aware that some 1988-91 Pontiac Grand Am and 1990-91 Grand Prix model vehicles with 2.3L engines may develop a condition of the cylinder bead gasket which allows coolant to leak past the bead gasket into one or more cylinders. Early evidence of this condition would be a loss of coolant in the coolant reservoir and/or "white smoke" from the tailpipe.

ACTION:

Pontiac Division is therefore taking the following action:

We are providing owners with a special coverage. If the above mentioned condition occurs with in six (6) years of the date your vehicle was originally placed in service, or 60,000 miles, whichever occurs first, your vehicle will be repaired for you at no charge, including the waiving of any deductible that might normally apply.

This is not a recall. Do not take your vehicle to your Pontiac dealership as a result of this letter unless you believe you have a condition as described above.

REFUND.

(Statement for all states except as shown below.)

If you have already paid for some or all of the cost to have a head gasket replaced and your mileage and inservice time was less than 60,000 miles/6 years, you should contact your Pontiac Dealer Service Department to seek reimbursement. Please provide your dealer with your original paid receipts or invoices verifying the repair, the amount charged, proof of your payment and date of payment of those charges by June 30, 1993.

(Statement for Virginia, Connecticut and Wisconsin.)

If you have already paid for some or all of the cost to have a head gasket replaced and your mileage and inservice time was less than 60,000 miles/6 years, you should write to Pontiac Division, One Pontiac Plaza, Room 317B, Pontiac, MI 48340 to seek reimbursement. Please provide your original paid receipts or invoices verifying the repair, the amount charged, proof of your payment and date of payment of those charges. This information must be provided within two (2) years after the date on which you paid for the repair.

CONTACTING YOUR DEALER:

Repairs and adjustments qualifying under this special coverage must be performed by a Pontiac dealer. We suggest that you go to your selling or servicing dealer, but you may select any Pontiac dealer. You may want to call the dealer service department first to find out how long they will need to have the car so that you can schedule the most convenient time for yourself. This will also allow your dealer to order parts if they are not in stock. Keep this letter with your other important glovbox literature for future reference.

HOW LONG WILL IT TAKE TO REPLACE A HEAD GASKET

The time needed to replace a head gasket is about eight (8) hours. Due to scheduling and processing time, your dealer may need to keep your car overnight.

We regret any inconvenience that you may experience: however, we have taken this action in the interest of your continued satisfaction with our products.

PONTIAC DIVISION

GENERAL MOTORS CORPORATION