Owner Letter

March, 1991


Dear Pontiac Owner:


This notice has been sent to inform you that Pontiac Division is initiating an emission recall that includes your vehicle.


REASON FOR RECALL

General Motors has detemined that certain 1988-90 Pontiac Grand Am models and 1990 Grand Prix models equipped with 2.3L engines may develop cracks in the case of the IDI (Integrated Direct Ignition) coil(s) at high voltage teminals. As the cracks grow, external arcing occurs between terminals and/or terminal to coil frame resulting in intermittent misfire, rough idle, and ultimately a "no start" condition when the coil fails completely.


WHAT WE WILL DO

To prevent this condition from occurring, your dealer will inspect your vehicle's ignition coils and, if necessary, replace the coils. This service will be provided for you at no charge.


WHAT YOU SHOULD DO

Please contact your Pontiac dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer and parts are available. Please ask your dealer if you wish to know how much time will be needed to schedule and process your vehicle.

You may have your vehicle serviced at the authorized Pontiac dealer of your choice.

If your Pontiac vehicle previously had the ignition coil(s) replaced for a misfire, rough idle or "no start" condition, and you paid for all or part of the repair, you may request reimbursement through your Pontiac dealer. When doing so, you should present the dealer with original documentation which reasonably confims the amount of unreimbursed repair expenses due to replacement/repair of the ignition coil(s), date of the repair, and the person or entity perfoming the repair. You should also have your dealer inspect your vehicle to see if the campaign work still needs to be perfomed, regardless of prior repairs for a misfire, rough idle or "no start" condition.


The enclosed Owner Identification Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary inspection/correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us. Should your dealer not schedule a service date within a reasonable time, you should contact the Pontiac Customer Assistance
Center by calling: 1-800-762-2737.

If your dealer and the Customer Assistance Center are unable to remedy this condition within a reasonable time, you may wish to advise the Environmental Protection Agency, at the following address: Director, Manufacturer's Operations Division (EN-340F), United States Environmental Protection Agency, 401 M Street, S.W., Washington, DC 20460.

To ensure your full protection under the emission warranty made applicable to your vehicle by Federal Law, and your right to participate in future recalls, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could legally be determined to be lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection test if this recall work is not accomplished.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.