Recall - Fuel Tank Inspection/Replacement: Overview
CAMPAIGN: FUEL FILTER NECK TANK SOLDIER JOINT # 92C36JUNE, 1994
PRODUCT SAFETY CAMPAIGN 92C36 - FUEL FILLER NECK TO FUEL TANK SOLDER JOINT 1991-92 CHEVROLET CAMARO PONTIAC FIREBIRD
TO: ALL DEALERS
THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, AS AMENDED, PROVIDE THAT EACH VEHICLE WHICH IS SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE OWNER HAS TENDERED IT FOR REPAIR. A FAILURE TO REPAIR WITHIN SIXTY (60) DAY AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME.
IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE OWNER MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PRICE LESS A REASONABLE Allowance FOR DEPRECIATION.
TO AVOID HAVING TO PROVIDE THESE BURDENSOME SOLUTIONS, EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE AN APPOINTMENT WITH EACH OWNER AND TO REPAIR THEIR VEHICLE AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE COPY OF THE LETTER SHOWN THAT IS BEING SENT TO OWNERS, THE OWNERS ARE BEING INSTRUCTED TO CONTACT THE CHEVROLET CUSTOMER ASSISTANCE CENTER IF THEIR DEALER DOES NOT REMEDY THE CONDITION WITHIN FIVE (5) DAYS OF THE MUTUALLY AGREED UPON SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, THEY ARE INSTRUCTED ON HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.
DEFECT INVOLVED
GENERAL MOTORS HAS DETERMINED THAT CERTAIN 1991 - 92 CHEVROLET CAMARO MODEL VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) 301, "FUEL SYSTEM INTEGRITY". THESE VEHICLES COULD EXHIBIT CRACKS OR "PIN HOLES" AT THE FUEL FILLER NECK SOLDER JOINT. THIS COULD RESULT IN FUEL ODOR OR FUEL LEAKAGE. IF AN IGNITION SOURCE WAS PRESENT, FUEL LEAKAGE RESULTING FROM THIS CONDITION COULD RESULT IN A VEHICLE FIRE.
TO CORRECT THIS CONDITION, DEALERS ARE TO INSPECT THE FUEL TANKS OF INVOLVED VEHICLES AND REPLACE THOSE TANKS THAT EXHIBIT THE CRACK OR "PIN HOLE" CONDITION.
IN ADDITION, FOR VEHICLE'S WHICH REQUIRE FUEL TANK REPLACEMENT, OWNER'S ARE BEING INFORMED THAT AN ALTERNATE MEANS OF TRANSPORTATION WILL BE PROVIDED FREE OF CHARGE UNTIL THE FUEL TANK REPLACEMENT IS COMPLETED.
VEHICLES INVOLVED
INVOLVED ARE CERTAIN 1991-92 CHEVROLET CAMARO MODEL VEHICLES BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS:
YEAR MODEL PLANT CODE FROM THROUGH
1991 F-CAR VAN NUYS L ML100001 ML200843 CHEVROLET 1992 F-CAR VAN NUYS L NL100001 NL170008 CHEVROLET 1991 F-CAR VAN NUYS L ML200001 ML250250 PONTIAC 1992 F-CAR VAN NUYS L NL200001 NL227568 PONTIAC.
INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER COMPUTER LISTINGS. COMPUTER LISTINGS CONTAIN THE COMPLETE VEHICLE IDENTIFICATION NUMBER, OWNER NAME AND ADDRESS DATA, AND ARE FURNISHED TO INVOLVED DEALERS WITH THE CAMPAIGN BULLETIN. OWNER NAME AND ADDRESS DATA FURNISHED WILL ENABLE DEALERS TO FOLLOW-UP WITH OWNERS INVOLVED IN THIS CAMPAIGN.
THESE LISTINGS MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN. ANY DEALER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN HAS NO INVOLVED VEHICLES CURRENTLY ASSIGNED.
PARTS INFORMATION
IT IS ANTICIPATED THAT LESS THAN 3% OF SUSPECT FUEL TANKS ASSEMBLIES WILL REQUIRE REPLACEMENT. PLACE ORDERS ACCORDINGLY.
PARTS REQUIRED TO COMPLETE THIS CAMPAIGN ARE TO BE OBTAINED FROM GENERAL MOTORS SERVICE PARTS OPERATIONS (GMSPO). TO ENSURE THESE PARTS WILL BE OBTAINED AS SOON AS POSSIBLE, THEY SHOULD BE ORDERED FROM GMSPO ON A V.I.P ORDER WITH NO SPECIAL INSTRUCTION CODE, BUT ON AN ADVISE CODE (1).
PART NUMBER / DESCRIPTION / QUANTITY / VEHICLE
10269091 FUEL TANK UNLEADED 1 - IF REQUIRED 10269092 FUEL TANK (EXPORT ONLY) 1 - IF REQUIRED 22515965 SENDING UNIT SEAL 1 - IF REQUIRED) 10113029 FUEL TANK INSULATOR 2 - IF REQUIRED.
OWNER NOTIFICATION
OWNERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY CHEVROLET MOTOR DIVISION (SEE COPY OF OWNER LETTER AS SHOWN).
DEALER CAMPAIGN RESPONSIBILITY
ALL UNSOLD NEW VEHICLES IN DEALERS' POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED/REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE OWNERS TAKE POSSESSION OF THESE VEHICLES.
DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.
OWNERS OF VEHICLES RECENTLY SOLD FROM YOUR NEW VEHICLE INVENTORY WITH NO OWNER INFORMATION INDICATED ON THE DEALER LISTING, ARE TO BE CONTACTED BY THE DEALER, AND ARRANGEMENTS MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS BULLETIN. THIS COULD BE DONE BY MAILING TO SUCH OWNERS A COPY OF THE OWNERS LETTER ACCOMPANYING THIS BULLETIN. CAMPAIGN FOLLOW-UP CARDS SHOULD NOT BE USED FOR THIS PURPOSE, SINCE THE OWNER MAY NOT AS YET HAVE RECEIVED THE NOTIFICATION LETTER.
IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN ENTERS YOUR VEHICLE INVENTORY, OR IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, PLEASE TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE.
THIS BULLETIN IS NOTICE TO YOU THAT THE NEW MOTOR VEHICLES INCLUDED IN THIS CAMPAIGN MAY NOT COMPLY WITH THE STANDARD IDENTIFIED ABOVE. UNDER SECTION 108 OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT IT IS ILLEGAL FOR A DEALER TO SELL A NEW MOTOR VEHICLE WHICH THE DEALER KNOWS DOES NOT COMPLY WITH AN APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARD. AS A CONSEQUENCE, IF YOU SELL ANY OF THESE MOTOR VEHICLES WITHOUT FIRST PERFORMING THE CAMPAIGN CORRECTION, YOUR DEALERSHIP MAY BE SUBJECT TO A CIVIL PENALTY UP TO $1,000 FOR EACH SUCH SALE.
LIQUID LEAK DETECTOR
EACH DEALER WILL BE SHIPPED A BOTTLE OF SNOOP LIQUID LEAK DETECTOR, J-41365, FOR USE IN THIS CAMPAIGN DURING THE WEEK OF MAY 23, 1994 ADDITIONAL BOTTLES, IF REQUIRED, MAY BE PURCHASED BY CONTACTING KENT-MOORE TOOL COMPANY AT 1-800-345-2233. LIQUID LEAK DETECTOR MAY ALSO BE PURCHASED
LOCALLY IF THE DEALER PREFERS BUT ONLY "SNOOP" BRAND LIQUID LEAK DETECTOR IS TO RE USED IN THE PERFORMANCE OF THIS CAMPAIGN.
EACH BOTTLE CONTAINS ENOUGH LIQUID LEAK DETECTOR TO INSPECT APPROXIMATELY 16 VEHICLES (8 OZ BOTTLE - APPROX. 1/2 OZ. PER VEHICLE).
CAMPAIGN IDENTIFICATION LABEL
EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL". EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND THE FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR A BALL POINT PEN.
EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER. ADDITIONAL "CAMPAIGN IDENTIFICATION LABELS" CAN BE OBTAINED FROM DAC.
APPLY "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.
CLAIM INFORMATION
SUBMIT A PRODUCT CAMPAIGN CLAIM WITH THE INFORMATION INDICATED BELOW:
* PARTS LABOR LABOR OTHER NET REPAIR PERFORMED PC ALLOW OP HOURS
HOURS AMOUNT
INSPECT FUEL TANK 4 **V8940 0.3 0.1 *** FILLER NECK FOR LEAKS - NOT NECESSARY TO DRAIN FUEL FROM TANK - NO LEAKS PRESENT, NO REPAIR REQUIRED
INSPECT FUEL TANK - **V8941 0.4 0.1 FILLER NECK FOR LEAKS - FUEL DRAINED FROM TANK NO LEAKS PRESENT, NO REPAIR REQUIRED.
INSPECT FUEL TANK 4**V8942 2.2 0.1***FILLER NECK FOR LEAKS - NOT NECESSARY TO DRAIN FUEL FROM TANK - LEAKS FOUND, FUEL TANK REPLACED.
INSPECT FUEL TANK 4 ** V8943 2.3 0.1***FILLER NECK FOR LEAKS - FUEL DRAINED FROM TANK - LEAKS FOUND, FUEL TANK REPLACED.
NOTE:
CHEVROLET FAILURE CODE SK-00 PONTIAC FAILURE CODE 96
* CAMPAIGN ADMINISTRATIVE ALLOWANCE.
** THE "PARTS ALLOWANCE" SHOULD BE THE SUM TOTAL OF THE CURRENT GMSPO DEALER NET PRICE PLUS 30% OF ALL PARTS REQUIRED FOR THE REPAIR.
***THE AMOUNT IDENTIFIED IN THE "NET AMOUNT" COLUMN FOR LABOR OPERATIONS V8940, V8941, V8942 AND V8943 SHOULD REPRESENT THE COST OF 1/2 OZ. OF SNOOP LIQUID LEAK DETECTOR USED TO PERFORM THE INSPECTION PROCEDURE.
IN ADDITION, THE "NET AMOUNT" FOR LABOR OPERATIONS V8942 AND V8943 SHOULD INCLUDE THE COST OF PROVIDING THE CUSTOMER ALTERNATIVE TRANSPORTION ("LOANER CAR") UNTIL FUEL TANK REPLACEMENT IS COMPLETED. DAC AUTHORIZATION IS REQUIRED TO RECOVER ALTERNATE TRANSPORTATION CHARGES.
DEALERS WILL AUTOMATICALLY RECEIVE THE CORRECT LABOR AND MATERIAL ALLOWANCE BASED ON THE LABOR OPERATION PERFORMED
REFER TO THE CHEVROLET CLAIMS PROCESSING MANUAL FOR DETAILS ON PRODUCT CAMPAIGN CLAIM SUBMISSION.
DISCLAIMER