Claim and Reimbursement Information

Claim Information





Submit a Product Campaign Claim with the information indicated below.

Refer to the General Motors WINS Claim Processing Manual for details on Product Campaign Claim Submission.

Reimbursement

Customer requests for reimbursement of previously paid repairs to correct the A.I.R. pump are to be submitted by October 31, 2001 (this time limitation may be longer depending upon the law in your state/province/country).

Consideration for reimbursement will be allowed only if genuine General Motors parts were used. The amount to be reimbursed will be limited to the amount the repair would have cost if completed by an authorized General Motors dealer.

When a customer requests reimbursement, they must provide the following:

^ Proof of ownership at the time of the repair.

^ The original paid receipt confirming the amount of unreimbursed repair expense(s) (including Service Contract Deductibles), a description of the repair, and the person or entity performing the repair.

Customer from the States of California, Connecticut, Virginia, and Wisconsin must submit requests for reimbursement directly to (Divisions) per instructions in the owner letter.

Claims for customer reimbursement on previously paid repairs are to be submitted as required by WINS.

Important
Refer to the GM service policies and procedures manual, section 1.6.2, for specific procedures regarding customer reimbursement verification.