Owner Letter
January, 1997Dear
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL:
General Motors has decided that certain 1995 and 1996 "J" and "N" model vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 108: "Lamps, Reflective Devices, and Associated Equipment". These vehicles may exhibit a condition in which the front and/or rear hazard warning lamps (four-way flashers) do not flash when the hazard switch is activated.
Interior telltale lamps will still flash if the rear hazard lamps are inoperative but front hazard lamps are operative. The interior telltale lamps will not flash if the front hazard lamps are inoperative.
WHAT WILL BE DONE:
To correct this condition and in order to comply with FMVSS 108, vehicle owners or dealers will inspect for proper function of the hazard warning lamps. If necessary, dealers will replace the hazard lamp switch. This service will be performed for you at no charge.
INSPECTION:
You may check the hazard warning lamps for correct function yourself or ask your [Chevrolet/Oldsmobile/Pontiac] dealer to perform the check for you. If you want to check the hazard warning lamps yourself and possibly save a trip to your dealer, please follow the procedure attached to this letter.
HOW LONG WILL THE REPAIR TAKE?:
If you take your vehicle to your [Chevrolet/Oldsmobile/Pontiac] dealer for inspection/parts replacement, labor time necessary to perform this service correction is approximately 25 minutes. Additional time may be required to schedule and process your vehicle. If your dealer has a large number of vehicles awaiting service, this additional time may be significant. Please ask your dealer if you wish to know how much additional time will be needed.
CONTACTING YOUR DEALER:
If you choose to have your dealer perform the inspection or require a part replacement, please contact your dealer as soon as possible to arrange a service date and to assure parts availability. Instructions for making this inspection and/or repair have been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process, and repair your vehicle. Your
Deaf, Hearing Impaired
Division Number - or Speech Impaired*
Chevrolet 1-800-222-1020 1-800-833-2439
Pontiac 1-800-762-2737 1-800-833-7668
Oldsmobile 1-800-442-6537 1-800-833-6537
* Utilizes Telecommunication Devices for the Deaf/Text Telephones (TDDFM)
After contacting your dealer and the Customer Assistance/Relations Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20500 or call 1-800-424-9399 (Washington D.C. residents use 202-366-0123)
CUSTOMER REPLY CARD:
The enclosed customer reply card identifies your vehicle. Presentation of this card to your dealer will assist in processing your vehicle in the shortest possible time. If you have inspected the vehicle yourself and parts replacement is not required or if you have sold or traded your vehicle, please let us know by completing the postage-paid reply card and returning it to us.
COURTESY TRANSPORTATION:
Your dealer will provide you with shuttle service or some other form of courtesy transportation, if required, while your vehicle is at the dealership for this repair. Please refer to your Owner's Manual and your dealer for details on Courtesy "transportation".
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
GENERAL MOTORS CORPORATION