Recall - Rear Bearing/Hub Bolt Torque
File In Section: Product RecallsBulletin No.: 02010
Date: March, 2002
PRODUCT SAFETY RECALL
SUBJECT:
02010 - REAR BEARING/HUB BOLT TORQUE
MODELS:
CERTAIN 2003 TWO WHEEL DRIVE (2WD) PONTIAC VIBE
COMPLETION OF THIS CAMPAIGN LIFTS THE STOP DELIVERY REQUEST ISSUED 02-28-02 (SEE ADMINISTRATIVE MESSAGE PG520020001)
INVOLVED VEHICLES WILL NOT BE LOADED TO GMVIS UNTIL TUESDAY, MARCH 5, 2002. PLEASE DO NOT SUBMIT PRODUCT RECALL CLAIMS UNTIL TUESDAY, MARCH 5, 2002
CONDITION
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2003 two-wheel drive (2WD) Pontiac Vibe model vehicles. Some of these vehicles exhibit a condition in which the bolts that attach the rear bearing hub assembly to the rear axle are loose. This condition could cause the attaching bolts to break and the rear tire and wheel assembly could separate from the vehicle. If this happens while the vehicle is moving, a crash could result without prior warning.
CORRECTION
Dealers are to tighten the bolts that attach the rear bearing-hub assembly to the rear axle to the correct torque.
VEHICLES INVOLVED
Involved are certain 2003 two-wheel drive (2WD) Pontiac Vibe model vehicles and built within these VIN breakpoints shown.
IMPORTANT:
Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) or GM Access Screen (Canada only) before beginning recall repairs. [Not all vehicles within the above breakpoints may be involved.]
Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the recall bulletin. The customer name and address data furnished will enable dealers to follow up with customers involved in this recall. Any dealer not receiving a computer listing with the recall bulletin has no involved vehicles currently assigned.
These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this recall.
PARTS INFORMATION
No parts are required for this campaign.
SERVICE PROCEDURE
1. Raise the vehicle on a suitable hoist.
Important:
The four hex head bolts described in the next step can be accessed from the backside of the brake assembly. It is NOT necessary to remove the tire/wheel assembly.
2. Using a 12 mm socket and torque wrench, verify that the four hex head bolts that attach the LEFT rear wheel bearing and hub assembly to the axle are tightened to 61 N.m. (45 lb.ft.).
3. Repeat step 2 on the four hex head bolts that attach the RIGHT rear wheel bearing and hub assembly.
4. Lower the vehicle.
5. Install the GM Recall Identification Label.
RECALL IDENTIFICATION LABEL - For US
Place a Recall Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Recall Bulletin. Each label provides a space to include the recall number and the five (5) digit dealer code of the dealer performing the recall service. This information may be inserted with a typewriter or a ball point pen.
Put the Recall Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. When installing the Recall Identification Label, be sure to pull the tab to allow adhesion of the clear protective covering. Additional Recall Identification Labels for US dealers can be obtained from Dealer Support Materials by calling 1-866-700-0001 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST). Ask for Item Number 5-1015 when ordering.
Additional Recall Identification Labels for IPC dealers can be obtained from your Regional Marketing Office.
RECALL IDENTIFICATION LABEL - For CANADA
Place a Recall Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Recall Bulletin. Each label provides a space to include the recall number and the five (5) digit dealer code of the dealer performing the recall service. This information may be inserted with a typewriter or a ball point pen.
Put the Recall Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. Additional Recall Identification Labels for Canadian dealers can be obtained from DGN by calling 1-800-668-5539 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST). Ask for Item Number GMP 91 when ordering.
CLAIM INFORMATION
IMPORTANT:
INVOLVED VEHICLES WILL NOT BE LOADED TO GMVIS UNTIL TUESDAY, MARCH 5, 2002. PLEASE DO NOT SUBMIT PRODUCT RECALL CLAIMS UNTIL TUESDAY, MARCH 5, 2002.
Submit a Product Recall Claim with the information indicated.
Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.
CUSTOMER NOTIFICATION - For US and CANADA
Customers will be notified of this recall on their vehicles by General Motors (see copy of customer letter included with this bulletin).
DEALER RECALL RESPONSIBILITY - For US
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
DEALER RECALL RESPONSIBILITY - ALL
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers, a copy of the customer letter accompanying this bulletin. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.