Condition # 10
Condition #10Some customers may comment on an itch type noise occurring over bumps. The noise comes from the front area of headliner at the corners where headliner meets the sunroof module, over the driver's and/or front passenger's head area.
Cause
Figure 25
The headliner may rub on a pair of plastic screw boss holes (empty/no screws in these bosses) that are part of the sunroof module on each side of the module towards the front (refer to figure 25).
Correction
Figure 26
For vehicles built before May 9, 2005, (Note: vehicles built after May 9, 2005, already has this update) partially lower the front of the headliner enough to access this area, being careful not to bend or damage the headliner while performing the following procedure. Install a 102 mm X 102 mm (4 in X 4 in) felt/flocking tape* patch to the backside of the headliner, just under the pair of plastic screw boss holes (empty/no screws in these bosses) that are part of the sunroof module on each side of the module (driver/passenger) towards the front (refer to figure 26).
VERIFY CUSTOMER COMPLAINT HAS BEEN ELIMINATED Reinstall the headliner. *The felt/flocking tape, BSR P/N KT13296, can be purchased from Kent Automotive by calling 1-800-654-6333 (in Canada, 1-800-563-1717).