Campaign - Rear Glass Wind/Water Leak: Overview
Subject:Customer Satisfaction - Rear Window Wind Noise/Water Leak
# 06053 - (06/22/2006)
Models:
2006 Pontiac G6 Coupe
******** THIS RECALL IS IN EFFECT UNTIL JULY 31, 2007 *************
Condition
On certain 2006 Pontiac G6 coupe vehicles, the rear window may have been built without the application of the adhesive promoter. The adhesive promoter increases the bonding between the glass and the vehicle body. Without the adhesive promoter, the rear window seal may develop areas where air and water could enter the vehicle.
Correction
Dealers are to inspect the rear window, and if necessary, replace the window.
Vehicles Involved
Involved are certain 2006 Pontiac G6 coupe vehicles built within the VIN breakpoints shown.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.
Parts Information
Service Procedure
1. Place a shop towel or equivalent over the driver or passenger side of the rear window.
2. Remove the body rear corner upper garnish molding from either the driver or passenger side of the vehicle. Refer to the Body Rear Corner Upper Garnish Molding Replacement (Coupe) procedure in SI.
3. Inspect the rear window to determine if a clear Silane promoter (1) was applied to the rear window. The clear Silane promoter (1) is located between the glass and the black primer (2). The Silane promoter, if present, will look like a clear stripe over the black primer. The witness line of the Silane promoter (1) is faint. A flashlight may be required to determine if the Silane promoter (1) has been applied.
^ If the clear Silane promoter has been applied, a rear window replacement is not required. Proceed to Step 4.
^ If the clear Silane promoter has not been applied, replace the rear window. Refer to the Rear Window Replacement procedure in SI.
4. Install the body rear corner upper garnish molding to either the driver or passenger side of the vehicle. Refer to the Body Rear Corner Upper Garnish Molding Replacement (Coupe) procedure in SI.
5. Remove the shop towel or equivalent from the rear window of the vehicle.
Courtesy Transportation
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Claim Information
Submit a Product claim with the information shown.
Customer Notification
General Motors will notify customers of this program on their vehicle (see copy of customer letter shown in this bulletin).
Dealer Program Responsibility
All unsold new vehicles in dealers' possession and subject to this program must be held and inspected/repaired per the service procedure of this program bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through July 31, 2007.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Program follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your dealership for service through July 31, 2007, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle.
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