Administrative Procedure

ADMINISTRATIVE PROCEDURE

RECALL JS
Electronic Control Unit Correction

Warranty Claims should be submitted via DOS.





Affected VINs

Warranty Code: R

Connect control unit wire

Damage Code: 97 50 99 OJS1
Labor Operation: 97 50 00 99
Time Units: 20
Part Number: 00
Warranty Parts $: 00

In cases where the recall cannot be performed, submit the information on a claim via DCS with the appropriate disposition code by inserting the code in at the last digit of the damage code.

Disposition Damage Code To Be Used

3 - Total loss 97 50 99 OJS3

4 - Vehicle stolen 97 50 99 OJS4

5 - Vehicle left the 97 50 99 OJS5
United States

6 - Customer moved, 97 50 99 OJS6
new address unknown

7 - Vehicle sold, new 97 50 99 OJS7
owner unknown

9 - Customer refused 97 50 99 OJS9
to comply

Owner Name and Address change

If owner name and address is shown incorrectly, submit correction using name/address change postcard from the Warranty and Maintenance Booklet or recall mailing, or report to PCNA via DCS on the warranty "Recall Owner Update" function.