Attachment D

Reimbursement to customer for previously repaired vehicles.

Important!
The harness check must be performed before we will reimburse the customer.

The customer was sent a form and a postage paid envelope with the Service Action notification. The customer must completely fill out the form, attach the appropriate receipts, and mail it to PCNA to be considered for reimbursement. PCNA will not be responsible to reimburse for incidental expenses related to the wire harness replacement.

The customer must follow these steps to be considered for reimbursement:

1. Repair order in which the harness replacement is listed, and why it was replaced. We will only reimburse customers if the harness was defective as listed in this bulletin.

2. Receipt of payment showing the amount that was paid for the replacement.





3. Complete the reimbursement form. If the customer has misplaced the reimbursement form, copy the form shown and provide it to him/her.

4. Send in the documents to Porsche Cars North America, attention W301 Customer Reimbursement. We will review the documents and determine if a check will be issued.

5. Porsche Cars North America will not reimburse for incidental expenses related to the repair or replacement of the wiring harness as described in this Service Action.

Porsche Cars North America, Inc.
Attn: W301 Customer Reimbursement
980 Hammond Drive, Suite 1000
Atlanta, Ga. 30328