Campaign - Console Selector Lever Screw Replacement

Cayenne

4/03 W320

Binder - 3, Automatic Transmission
This bulletin replaces bulletin Group 3, # 4/03, dated 9-12-03.

Date: 10-24-03

W320 - Replace Center Console Selector Lever Cover Screws and Removal Tool

Vehicle Type:
Cayenne S / Cayenne Turbo

Model Year:
2003 (3)

Concern:
The emergency release for the selector lever cannot be operated.

Information:
This is to inform you of a voluntary Workshop Service Action on certain 2003 model year Cayenne S and Cayenne Turbo vehicles. The vehicle cannot be towed because the emergency release for the selector lever is inaccessible as a result of incorrect selector lever cover screws being installed in production. The removal tool is also incorrect and must be replaced.

Therefore, we ask that the affected vehicles listed below have their selector lever cover screws and removal tool replaced during the Porsche owner's next visit to the workshop.

Affected Vehicles:
A total of 111 U.S. and 6 Canadian vehicles fall within the scope of this Service Action.

Very Important!
Not every vehicle in the below listed range may be affected. Use the ranges below as a general guideline.





Refer to Attachment "A" to determine if a particular vehicle is eligible for this service action. Alternatively, the VIN can be checked in the Porsche e-DCS/WWS for confirmation of an open service action.

The affected Vehicle Identification Numbers are contained in the following VIN-Ranges:





Model Year 2003, US and Canadian Vehicles

Work Procedure:

See Attachment "B".

Time Allowance:

10 TU which includes replacing both screws and removal tool.





Parts Required:

Attachment "B"

Tools:
2.5 mm Allen socket
3.0 mm Allen socket
Small extension
Ratchet wrench
0-30 Nm (22 ftlb) torque wrench

Work Procedure:
Replacing the two fastening screws and tool.

1. Fold up center armrest.





2. Take the Allen key (Figure 1, Item B) out of the lower storage compartment (under the rubber mat, Figure 1, arrow) of the center console and dispose of it.





3. Remove and dispose of both hexagon socket screws (2.5 mm) (Figure 2, Item A).

4. Install new hexagon socket screws (3 mm) with one washer each and tighten them with a tightening torque of 2 Nm (18 in-lb.).

5. Place the new Allen key, part number, 955 564 036 60 (Figure 1, Item B), into the lower storage compartment (Figure 1, arrow) of the center console.

6. Fold down the center armrest.

7. Enter the campaign into the Warranty and Maintenance booklet.





Warranty Info:

Labor Operation:
Will automatically be inserted along with the parts when the damage code is entered.

Repair Code: 2





Parts Required:

Literature:
Cayenne Owner's Manual:
> Chapter "Shifting gear, traction systems" - Selector lever emergency release





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