PCM2.0(R) - Cell Phone Spare Parts Requirements
Spare Parts Requirement For Telephone Control Unit/'Echo" ComplaintVehicle Type:
Boxster (986)/Boxster S (986)
Model Year:
As of 2003 up to 2004
Equipment:
PCM2.0 with telephone (I No. 665,666)
Concerns:
Spare parts requirement for telephone control unit
Information:
Echo" while using the telephone.
If a replacement part is required, our Parts Department will supply the control unit 997.646.208.13 as a replacement for the previous telephone control units 996.642.207.05 and 997.646.207.02 and 997.646.208.04.
An echo can be heard while using the telephone when this telephone control unit ...208.13 is installed.
This echo can only be heard by the person on the other end of the phone.
This affects telephone control units that have the Model No. BE6666 with a Serial No. < 55010000.
The Model and Serial No. can be read out either using the PIWIS Tester (- PCM - Telephone - Identification) or by removing the control unit and reading the number shown on the affixed label. The Model No. and Serial No. are stored as follows in the PIWIS Tester: For example: "BE665245008716":
- Model No. = BE6652 (= the first six letters and digits),
- Serial No. = 45008716 (= the last eight digits).
Action Required:
1 In the event of a complaint, the telephone control unit must be replaced and - depending on the age of the vehicle - a warranty or goodwill claim must be submitted to PCNA. As soon as the barcode is received, the control unit must be returned to PCNA.
2 Please check your parts inventory for telephone control units with the Model and Serial No. specified above. Costs arising from affected control units must be settled using a warranty claim (Control Data 181). As soon as the barcode is received, the control units must be returned to PCNA.
Parts Info:
References:
-->Workshop Manual '919019 Removing and installing control unit for telephone'
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