Procedures

WM 7413N0 Eliminating symptoms in body interior: Reworking seat cover on air-conditioned seat (I-no. 541) (Spots on seat cover/SY0411)

General information

Symptom

Under certain conditions, dark spots can appear near the holes (edge of holes) on vehicles with air-conditioned seats (I-no. 541).

Causes and remedial action

Cause

Information

On perforated seat covers, the pre-dyed colour can become darker near the holes (edge of holes) as a result of dampness or rain water.

This can look like spots under certain lighting conditions and when viewed from certain angles.

=> These spots are not damaged areas on the seat cover and do not therefore constitute defects from the point of view of the warranty.

=> It is a known fact that perforated leather becomes darker following contact with water.

Remedial action

The required remedial action is described in the attachment (repair information) => 7413N0 Reworking seat cover on air-conditioned seat - Enclosure.

Information

Please provide your customer with the following information:

- The required remedial action as described in the attached "Driver's Manual Enclosure" and

- Let your customer know that these spots are perfectly normal and are not defects on the seat cover from the point of view of the warranty.

Please print out the "Driver's Manual Enclosure" (=> 7413N0 Reworking seat cover on air-conditioned seat - Enclosure) and give it to the customer.

Tools and materials

- Distilled water

- Clean, fine-pore sponge

- Clean, lint-free cloth