Engine Controls - High Engine Oil Consumption: Overview
Service 129/11 ENU 1701
Jun 17, 2011
The present document was valid at the time of print. A later version may be available online
Complaint "High Engine Oil Consumption" (29/11)
Tools
Model year: 2011
Information
This bulletin replaces bulletin Group 1, #29/11, dated May 3, 2011.
Vehicle Type:
Cayenne S (92A)/Cayenne Turbo (92A)
Country/Market:
USA (C02)
Concerns:
Engine oil consumption
Information:
Customers complain that engine oil consumption is too high.
If the customer complains that the engine oil consumption is too high, the rate of oil consumption should be determined.
To determine the rate of oil consumption, ask the customer during vehicle check-in whether the engine oil was topped up and if so, how much engine oil was added, and at what mileage.
Action Required:
In order to fully address this customer complaint, the following procedures must be completed as they appear in this bulletin. Please read the entire bulletin thoroughly before starting these work procedures.
Action Required/Table of Contents for Work Procedures:
I. Checking engine-oil level and determining oil consumption
II. Re-programming DME control unit
Ill. Correcting engine-oil level
IV. Subsequent work
V. Customer information
VI. Invoicing
VII. Troubleshooting
Materials:
Engine oil
Tools:
PIWIS Tester II 9818
Attachments
Attachments:
The Owners Manual Supplement is for your reference. It is being sent to your dealership in printed form for inclusion in every Model Year 2011 Cayenne owners manual in vehicles at the dealership. The finished, printed version will have two-sided tape on the inside margin for easy inclusion.
=> MY 2011 Cayenne Owners Manual Supplement
92AAH1, 92AA11
Model year 2011
C02, C36