Campaign - Trunk Lock Assembly: Overview

NO.:
93-C-01
CUSTOMER SATISFACTION

DATE:
October, 1992


GROUP:
BDRE



SUBJECT:
TRUNK LOCK ASSEMBLY

YEAR and MODEL:
1991, 1992, and 1993 SATURN TWO-DOOR SC and SC2 MODELS

TO:
ALL SATURN RETAILERS and AUTHORIZED SERVICE PROVIDERS

We've recently learned that the trunk lock assemblies on all SC and SC2 (two-door) models shipped to date may not perform as they should ... which may create a security risk for personal articles left in the car, since access to the trunk could be gained without the key and without damage to the car. Parts to repair the trunk lock mechanism are expected to arrive at retail facilities soon.

Saturn will notify SC and SC2 owners that this condition exists with their cars and advise them to contact their Retailers and arrange to have their trunk lock mechanisms repaired.

Additionally, Saturn will provide owners with instructions on how they can temporarily disable the trunk key release mechanism to eliminate the security risk until repairs are made. After disabling the key release mechanism, owners will still be able to open their trunk by using the remote release lever inside the car near the driver's seat. Retailers are to perform this interim service procedure for customers upon request, only if parts are not available to complete the campaign.

NOTE:
THIS CAMPAIGN IS NOT COMPLETE UNTIL PERMANENT CORRECTIVE ACTION HAS BEEN PERFORMED ON THE CAR.