Owner Letter

August 9, 1993

Dear Saturn Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Saturn has determined that a defect which relates to motor vehicle safety exists in 1991, 1992 and 1993 Saturn vehicles produced prior to April 14, 1993. Should your vehicle have an electrical short circuit in the generator, the generator wiring harness may experience excessive current flow. Under certain conditions, enough heat could be generated to ignite surrounding materials. If this occurs, an underhood fire could result, with or without the engine running and without prior warning. To correct this condition we will replace your vehicle's generator wiring harness with one that will open, as a fuse would under these conditions, to eliminate the potential for an underhood fire.

As you know, we place the absolute highest priority on our owners' safety and satisfaction and we sincerely regret any concern this situation may cause you. So, of course, we want to correct this condition as soon as possible. We will do our best to minimize any inconvenience to you and to provide you with the special care that all Saturn owners have come to expect.

What Saturn will do: We will replace your vehicle's generator wiring harness at no charge to you.

What you should do: Contact your Saturn Retailer to arrange a mutually convenient time to take your vehicle in to have this service performed. Just so you know, parts are already available and it will take about 25 minutes to replace the generator wiring harness. Some additional time may be needed for paperwork and processing.

Your Retailer is best equipped to perform this service promptly and with the least inconvenience to you. However, if your car is provided to the Retailer on the agreed service date and they do not remedy this condition on that date, or within five days, please contact the Saturn Assistance Center at 1-800-552-0008. Our advisors will assist you and the Retailer in getting your car serviced.

If, after contacting your Saturn Retailer and the Assistance Center you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St., S.W., Washington, DC 20590, or call 1-800-429-9393 (Washington, DC residents use 426-0123).

Again, we sincerely regret any inconvenience or concern this situation may cause you. We also want you to know that we will do our best, throughout your ownership experience, to ensure that your Saturn provides you many miles of safe and enjoyable driving.