Locks - Do Not Operate With Key
BULLETIN NO.: 96-T-12ISSUE DATE: February, 1996
GROUP/SEQ. NO.: Body-04
CORPORATION NO.: 681602
SUBJECT:
Door Locks do not Operate with Key
(Install Washer and Replace Front Side Door Lock Actuator Rod Retainer)
MODELS AFFECTED:
1996 Saturn Sedans built before and including VIN TZ148254
CONDITION:
Door lock cylinder is inoperative when trying to lock or unlock with key.
CAUSE:
Front side door lock actuator rod retainer does not hold door lock cylinder rod correctly.
CORRECTION:
Rep!ace front side door lock actuator rod retainer and add a washer according to procedure in this bulletin.
PROCEDURE
1. Remove inner door panel. (Refer to "Front Door Trim Panel-Sedan/Wagon" in the "Doors" section of the "1996 Body/Repair Service Manual.")
2. Remove door lock cylinder rod and front side door lock actuator rod retainer from door lock cylinder pawl. Discard front side door lock actuator rod retainer.
3. Hold washer (P/N 21170045) over door lock cylinder pawl, aligning holes in washer with hole in door lock cylinder pawl.
4. Insert new front side door lock actuator rod retainer (P/N 21098972-right side, P/N 21093813-left side) into holes in door lock cylinder pawl and washer
5. Install door lock cylinder rod into front side door lock actuator rod retainer, door lock cylinder pawl and washer; then engage door lock cylinder rod to front side door lock actuator rod retainer.
6. Check for proper operation of door lock with key.
7. Install door inner door panel. (Refer to "Front Door Trim Panel-Sedan/Wagon" in the "Doors" section of the "1996 Body/Repair Service Manual.")
PARTS REQUIREMENTS:
21170045 Washer
21098972 Retainer-Frt Side Door Lock Actuator Rod-Right Side
21093813 Retainer-Frt Side Door Lock Actuator Rod-Left Side
CLAIM INFORMATION:
To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System as shown.