Owner Letter (10/08/97)
October 8, 1997Dear Saturn Owner:
You may have heard about a Saturn "recall" involving certain 1997 Saturn SC1 and SC2 (two door Coupe) model vehicles. We are writing to let you know what this is about and especially to let you know that your vehicle is not involved.
Saturn has decided that some 1997 Saturn SC1 and SC2 (two door Coupe) model vehicles may experience a concern with the driver and front passenger shoulder belt retractors. If the driver or front passenger safety belt is pulled out much faster than normal a number of times, the lock-up feature of the retractor may not work properly. In a rapid deceleration or crash, the occupant would then not be properly restrained and may receive additional or more severe injuries. To correct this condition, Saturn will be replacing the driver and front passenger seat belt assemblies on those affected vehicles.
As you know, we place the absolute highest priority on our owners' safety and satisfaction. Owners of these vehicles have already been notified and are having this condition corrected at no charge to them. As always, we will ensure that these conditions are addressed promptly and with minimal inconvenience to affected owners.
We regret any concern this matter may have caused you and want to assure you that you are not affected by this current action. Also, we want you to know that we will always do our best to make sure you are completely satisfied with your Saturn.