Owner Letter

August 22, 1996

Dear Saturn Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

There is nothing more important to us than how you feel about your Saturn. if there is ever anything that might compromise your ownership experience, we want to address it right away... which is why we are writing to you.

Saturn has determined that certain 1997 SC1 and SC2 (two-door) model vehicles built in June and July 1996, fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 207, "Seating Systems." These vehicles may have been produced with front passenger seats that have less pawl engagement on the inboard fore/aft adjuster than normal. This condition would not be detected during normal vehicle operation. This condition may result in seat movement with a belted occupant during a moderate to severe frontal impact. Saturn is asking customers to return the vehicle to the Retailer for replacement of the passenger scat inboard fore/aft adjuster.

What Saturn will do:

We will replace the passenger seat inboard fore/aft adjuster at no charge to you and with the least possible inconvenience. The service procedure should take about one hour. Please allow your Retailer some additional time for paperwork and processing.

What you should do:

Contact your Saturn Retailer or the Saturn Customer Assistance Center and arrange to have this service performed.

Your Retailer is prepared to perform this service promptly and with minimal inconvenience to you. However, if your car is provided to the Retailer on the agreed service date and the condition is not remedied on that date, or within five days, please contact the Saturn Customer Assistance Center at 1-800-553-6000. We will assist you and the Retailer in getting your car serviced.

If, after contacting your Saturn Retailer and the Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St., S.W., Washington, DC 20590, or call 1-800-424-9393 (Washington, DC residents use 426-0123).

Again, we sincerely regret any inconvenience or concern this situation may cause you. We also want you to know that we will do our best, throughout your ownership experience, to ensure that your Saturn provides you many miles of enjoyable driving.