Recall - Replacement of Engine Timing Chain: Overview
Bulletin No.: 06074ADate: January 17, 2008
SAFETY
Subject:
06074A - Timing Chain Engine Stall
Models:
Certain 2001 Saturn L-Series
Equipped with 2.2L 4-Cylinder (RPO 61 - VIN F) Engine
Supercede:
THIS BULLETIN IS BEING REVISED TO CHANGE THE ORDERING REQUIREMENT OF THE CAM COVER GASKET TO "AS REQUIRED" IN THE "PARTS INFORMATION" TABLE. PLEASE DISCARD ALL COPIES OF BULLETIN 06074, ISSUED DECEMBER 2007.
Condition
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2001 model year Saturn L-Series model vehicles, equipped with a 2.2L 4-cylinder (RPO L61 - VIN F) engine. Some of these vehicles have a condition in which the engine timing chain fails prematurely. If the timing chain fails while the engine is running, the engine will stall and will not restart.
Correction
Retailers are to replace the engine timing chain.
Vehicles Involved
Involved are certain 2001 model year Saturn L-Series model vehicles, equipped with a 2.2L 4-cylinder (RPO L61 - VIN F) engine and built within the VIN breakpoints shown.
Retailers are to confirm vehicle eligibility prior to beginning repairs by using the system(s) below. Not all vehicles within the above breakpoints may be involved.
- Canadian Saturn retailers should use GMVIS.
- Saturn US retailers should use the Investigate Vehicle History link on the Global Warranty Management application within DealerWorld.
For retailers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the applicable system listed below. Retailers will not have a report available if they have no involved vehicles currently assigned.
- Canadian Saturn Retailers - GMinfo Net Recall Reports
- US Saturn Service Agents - GM DealerWorld Recall Information
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts Information - Saturn Canada
Parts required to complete this recall are to be obtained from General Motors Service and Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Parts Information - Saturn US Only
A pre-shipment of the required parts to perform this recall has been sent to involved Saturn US retailers from Saturn Service and Parts Operations (SSPO).
Service Procedure
Refer to the appropriate SI Service Procedure and replace the Engine Timing Chain.
Customer Reimbursement - For Canada and Export
Customer requests for reimbursement of previously paid repairs for the recall condition are to be submitted to the dealer by December 31, 2008.
All reasonable customer paid receipts should be considered for reimbursement. The amount to be reimbursed will be limited to the amount the repair would have cost if completed by an authorized General Motors dealer.
When a customer requests reimbursement they must provide the following:
Proof of ownership at time of repair.
Original paid receipt confirming the amount of repair expense(s) that were not reimbursed a description of the repair and the person or entity performing the repair.
Claims for customer reimbursement on previously paid repairs are to be submitted as required by WINS
Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement verification.
Customer Reimbursement - For Saturn US Only
All customer requests for reimbursement for previous repairs for the recall condition are handled by submitting a recall reimbursement claim form directly to Saturn retailers for processing; however if customers choose they may file a claim through the Saturn Customer Assistance Center.
Claim Information - Saturn Canada Only
Submit a Product recall Claim with the information shown.
Claim Information - Saturn US Only
Customer Reimbursement Claims - Special Attention Required
Customer reimbursement claims must have the date of the (service repair) prior replacement entered into the "repair date" field of the CSO in the "Labor Detail/Comments" screen.
Customer reimbursement claims must have the mileage of the prior repair of the (service repair) entered on the "Service Order Hub" screen in the "miles in" field.
Customer reimbursement claims must have entered into the "technician comments" field the CSO # (if repair was completed at a Saturn Retail Facility) date, mileage, customer name, and any deductibles and taxes paid by the customer.
Customer reimbursement claims must be submitted on a different CSO than the Recall repair. This is because the repair date and mileage differ between the two repairs.
Customer Notification - For US and Canada
General Motors will notify customers of this recall on their vehicle (see copy of customer letter shown in this bulletin).
Dealer Recall Responsibility - For US and Export (US States, Territories, and Possessions)
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
Dealer Recall Responsibility - All
All unsold new vehicles in dealers possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers regardless of mileage age of vehicle or ownership from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory and for which there is no customer information indicated on the dealer listing are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose since the customer may not as yet have received the notification letter.
In summary whenever a vehicle subject to this recall enters your vehicle inventory or is in your dealership for service in the future you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Disclaimer