Claim Information

Customer Payment for Parts: Saturn will subsidize the cost of the parts by selling the kits at a reduced price. The Retailer will collect for the price of the Trap-Resistant Trunk Kit from the customer. Submit a claim using Labor Operation Code Z4024 without any labor hours, and enter the Manufacturer's Suggested Retail Price (MRSP) of the kit using case type "CP."

Reimbursement for Labor: The Retailer will be reimbursed for installation labor through the submission of a claim using the applicable case type of "VW" or "VP. Submit the claim using Labor Operation Code Z4024 for 1.4 hours.

Due to the nature of the installation, the procedure is not intended for the "do-it-yourselfer." It is in the customer's best interest to have the kit installed by an authorized Saturn Retail facility. Therefore, Retailers should discourage over-the-counter sales since the MSRP includes the installation.

All claims submitted must be supported by a signed Customer Service Order.