Wipers/Washers - Windshield Wipers Chatter/Skip
File in Section: 08 - Body and AccessoriesBulletin No.: 03-08-43-004
Issue Date: August 2003
Subject:
Windshield Wipers Chatter or Hop Across Windshield During Wiper Operation (Replace Wiper Arm and Blade Assemblies)
Models Affected:
2003 Saturn ION Vehicles built up to and including VIN Breakpoint 4Z107149
Attention:
General Manager, Fixed Operations Manager, Parts Manager, Technician
Condition:
Some customers may comment on the windshield wipers chattering or hopping across the windshield during wiper operation.
Cause:
The wiper arms or blades may be positioned at an angle that allows them to chatter or hop when moving across windshield.
Correction:
Install new wiper arm and blade assemblies.
Service Procedure
Tools Required
J 39637 Wiper Arm Removal Tool
Removal Procedure
1. Turn the ignition ON.
2. Turn the wiper switch to DELAY.
3. Turn the ignition OFF when the wiper arms are paused at the bottom of the wipe pattern.
4. Remove the wiper arm nut cover.
5. Remove the wiper arm nut.
6. Using J 39637, remove the wiper arm from the wiper pivot stud.
7. Repeat Steps 4-6 to remove wiper arm on other side of vehicle.
Installation Procedure
1. Install the new wiper arms onto the wiper pivot studs.
2. Install new wiper blades onto new wiper arms.
2.1. Install the hook of the wiper arm through the opening in the wiper blade.
2.2. Press the wiper blade pivot into the wiper arm hook until the pivot locks into the hook.
2.3. Position the wiper blade pivot in the inside radius of the wiper arm hook.
2.4. Move the wiper arm back to the parked position.
2.5. Repeat Steps 2.1 - 2.4 to install new wiper blade to new wiper arm on other side of vehicle.
3. Align the wiper blades at the bottom of the wipe pattern as shown in illustration.
Notice:
Use the correct fastener in the correct location. Replacement fasteners must be the correct part number for that application. Fasteners requiring replacement or fasteners requiring the use of thread locking compound or sealant are identified in the service procedure. Do not use paints, lubricants, or corrosion inhibitors on fasteners or fastener joint surfaces unless specified. These coatings affect fastener torque and joint clamping force and may damage the fastener. Use the correct tightening sequence and specifications when installing fasteners in order to avoid damage to parts and systems.
4. Install the new wiper arm nuts.
Tighten
Tighten the nut to 30 N.m (22 lb-ft).
5. Install the wiper arm nut covers.
6. Operate the windshield wipers and inspect for proper operation.
Parts Information
Claim Information:
To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for B1784 (Arm, Wiper Windshield Right or Left Replace).
Disclaimer