Campaign - IPC Reprogram for Tire Monitor System: Overview
Subject:Customer Satisfaction-Tire Pressure Monitor System Malfunction-Reprogram Computer
# 06219 - (02/15/2007)
Models:
2007 Saturn Aura
************PROGRAM IS IN EFFECT UNTIL FEBRUARY 29, 2008**********
Condition
The low tire pressure telltale on certain 2007 model year Saturn Aura vehicles may not work as described in the owner manual when there is a system malfunction.
When an underinflated tire is detected, the system turns on the low tire pressure telltale, with no flashing, and also displays the message "CHECK TIRE PRESS" in the Driver Information Center. This portion of the system is working as described in the owner manual.
If there is a malfunction, the system is designed to flash the low tire pressure telltale for about 60 seconds and then remain on. The light will perform this way the first time the car is started, but it will stay on, rather than flash for 60 seconds, the next time the car is started.
Correction
Retailers are to reprogram the instrument cluster
Vehicles Involved
Involved are certain 2007 Saturn Aura vehicles built within the VIN breakpoints shown.
Important:
Retailers are to confirm vehicle eligibility prior to beginning repairs by using the AS400 system. Not all vehicles within the above breakpoints may be involved.
For retailers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the Facility VIN List (included with bulletin in GM DealerWorld). Retailers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.
Parts Information
No parts are required for this program.
Service Procedure
Important:
The calibration numbers required for this service procedure are programmed into control modules via a Techline Tech 2(R) scan tool and the Techline Information System (TIS). Use TIS 2 Web version 1.5 for 2007 (website version of TIS), and on TIS DVD version 2.0 2007 or later, that was mailed to retailers on February, 14, 2007. If you cannot access the calibration, call the Techline Customer Support Center.
Notice:
Before reprogramming, please check the battery condition to prevent a reprogramming error of any of the modules due to battery discharge. Battery voltage must be between 12 and 16 volts during reprogramming. If the vehicle battery is not fully charged, use jumper cables from an additional battery. Be sure to turn off or disable any system that may put a load on the battery, such as automatic headlamps, daytime running lights, interior lights, heating, ventilation, and air conditioning (HVAC) system, radio, engine cooling fan, etc. A programming failure or control module damage may occur if battery voltage guidelines are not observed.
The ignition switch must be in the proper position. The Tech 2(R) prompts you to turn ON the ignition, with the engine OFF. DO NOT change the position of the ignition switch during the programming procedure, unless instructed to do so.
Make certain all tool connections are secure, including the following components and circuits:
^ The RS-232 communication cable port
^ The connection at the data link connector (DLC)
^ The voltage supply circuits
DO NOT disturb the tool harnesses while programming. If an interruption occurs during the programming procedure, programming failure or control module damage may occur.
DO NOT turn OFF the ignition if the programming procedure is interrupted or unsuccessful. Ensure that all control module and DLC connections are secure and the TIS terminal operating software is up to date.
1. Verify the battery charge of 12 to 16 volts. The battery must be able to maintain the charge during programming. Use an additional jump battery if necessary.
2. Use the normal "request method" through "Service Programming System" to request information from the vehicle.
3. At the Techline Terminal, enter TIS SPS programming system.
4. Select Tech 2(R) from the "Select Diagnostic Tool" window.
5. Select Reprogram ECU from the "Select Programming Process" window.
6. Select Vehicle from the "Select ECU Location" window.
7. Select Next to go to the "Preparing for Communication" instruction screen.
8. Select Next to view the "Validate Vehicle ID Number" screen. If the vehicle ID number does not appear on the screen, manually insert the VIN into the VIN window of the "Validate Vehicle ID Number" screen.
9. Select Next to view the "Supported Controllers" screen.
10. Select IPC Instrument Panel Cluster from "Supported Controllers" window.
11. Select Next to view the "Select Programming Type" window.
12. Select Normal from the "Select Programming Type" window.
13. Select Next to view the "Service Programming System Calibration Selection" screen.
14. Select Next to view "Summary" screen.
15. Verify that current and selected calibration information is displayed on the "Summary" screen.
16. Select Next to download the calibration to the Tech 2(R).
17. Back at the vehicle, enter "Service Programming Systems".
18. Select Program ECU and follow the on-screen instructions.
19. When programming is complete, do the following:
19.1. Turn the Tech 2(R) OFF.
19.2 Turn the ignition switch OFF.
20. Wait 30 seconds.
21. Turn the ignition switch to ON with the engine OFF.
22. Go into Diagnostics and check for DTC codes.
23. Clear all codes.
Courtesy Transportation
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Retailers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Retailers should refer to the GM Messenger bulletins SAG20060292/SAG20060295 for Courtesy Transportation guidelines.
Claim Information
Customer Notification
General Motors will notify customers of this program on their vehicle (see copy of customer letter shown in this bulletin).
Retailer Program Responsibility
All unsold new vehicles in retailers' possession and subject to this program must be held and inspected/repaired per the service procedure of this program bulletin before customers take possession of these vehicles.
Retailers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through February 29, 2008.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the retailer listing, are to be contacted by the retailer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Program follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your facility for service through February 29, 2008, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle.
Disclaimer