Steering Wheel Controls Inoperative
Steering Wheel Controls Inoperative
Diagnostic Instructions
* Perform the Diagnostic System Check - Vehicle (Initial Inspection and Diagnostic Overview) prior to using this diagnostic procedure.
* Review Strategy Based Diagnosis (Initial Inspection and Diagnostic Overview) for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions (Initial Inspection and Diagnostic Overview) provides an overview of each diagnostic category.
Diagnostic Fault Information
Circuit/System Description
The steering column control module (SCCM) supplies voltage to the audio steering wheel control multiple momentary contact switches and monitors the return signal. Each switch is associated to a set resistance value, when pressed a specific voltage drop occurs through a series of resistors unique to that switch. The SCCM identifies the selection, then sends a serial data message that is received by the component controlled, activating the feature.
Reference Information
Schematic Reference
Steering Wheel Secondary/Configurable Control Schematics (Steering Wheel Secondary/Configurable Control Schematics)
Connector End View Reference
Component Connector End Views (Connector Views)
Description and Operation
Steering Wheel Controls Description and Operation (Steering Wheel Controls Description and Operation)
Electrical Information Reference
* Circuit Testing (Component Tests and General Diagnostics)
* Connector Repairs (Component Tests and General Diagnostics)
* Testing for Intermittent Conditions and Poor Connections (Component Tests and General Diagnostics)
* Wiring Repairs (Component Tests and General Diagnostics)
Scan Tool Reference
Control Module References (Programming and Relearning) for scan tool information
Circuit/System Verification
Ignition ON, observe the appropriate scan tool parameters for the left and right steering wheel control switches while pressing and releasing the individual switches. The scan tool parameter should change state when the switch is pressed and released.
Circuit/System Testing
1. Ignition OFF, disconnect the harness connector at the steering wheel control switch.
2. Ignition OFF, test for less than 2.0 ohms between the appropriate low reference circuit terminal listed below and ground.
* right steering wheel control switch terminal 3
* left steering wheel control switch terminal 2
• If greater than the specified range, test the low reference circuit for an open/high resistance. If the circuit tests normal, replace the SCCM.
3. Ignition ON, test for 4.8-5.2 volts between the appropriate signal circuit terminal listed below and ground.
* right steering wheel control switch terminal 6
* left steering wheel control switch terminal 1
• If greater than the specified range, test the signal circuit for a short to voltage. If the circuit tests normal, replace the SCCM.
• If less than the specified range, test the signal circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the SCCM.
4. If all circuits test normal, test or replace the steering wheel control switch.
Component Testing
1. Disconnect the harness connector at the appropriate steering wheel control switch.
2. Connect a DMM between the appropriate terminals listed below of the appropriate steering wheel control switch:
* right steering wheel control switch terminal 6 and terminal 3
* left steering wheel control switch terminal 1 and terminal 2
• If any of the resistance measurements for the individual switches are not within the specified resistance values, replace the steering wheel control switch.
Repair Instructions
Perform the Diagnostic Repair Verification (Verification Tests) after completing the diagnostic procedure.
* Steering Wheel Control Switch Assembly Replacement (Service and Repair)
* Control Module References (Programming and Relearning) for SCCM replacement, setup, and programming