Power Windows Malfunction
Power Windows Malfunction
Diagnostic Instructions
* Perform the Diagnostic System Check - Vehicle (Initial Inspection and Diagnostic Overview) prior to using this diagnostic procedure.
* Review Strategy Based Diagnosis (Initial Inspection and Diagnostic Overview) for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions (Initial Inspection and Diagnostic Overview) provides an overview of each diagnostic category.
Diagnostic Fault Information
Circuit/System Description
Battery voltage is applied at all times to the coil and switch terminals of the ACCESSORY relay located in the body control module (BCM). When the ignition is placed in the RUN or ACCESSORY positions, or if retained accessory power (RAP) is active, the BCM grounds the accessory relay coil. This energizes the accessory relay, closing the switch side contacts and provides battery voltage to the PWR WNDW fuse through to the driver and passenger power window switches. The power window motor control circuits are connected to ground through the normally closed up and down switch contacts of the power window switches. When a power window switch is placed in the down position, the power window motor down control circuit is switched to 12 volts. The power window motor up control circuit serves as ground and the window travels down. By placing the power window switch in the up position, the polarity of the power window motor is reversed and the window travels up.
Reference Information
Schematic Reference
Moveable Window Schematics ([1][2]Electrical Diagrams)
Connector End View Reference
Component Connector End Views (Connector Views)
Description and Operation
Power Windows Description and Operation (Power Windows Description and Operation)
Electrical Information Reference
* Circuit Testing (Component Tests and General Diagnostics)
* Connector Repairs (Component Tests and General Diagnostics)
* Testing for Intermittent Conditions and Poor Connections (Component Tests and General Diagnostics)
* Wiring Repairs (Component Tests and General Diagnostics)
Scan Tool Reference
Control Module References (Programming and Relearning)
Circuit/System Testing
Power Windows Malfunction
1. Ignition OFF, disconnect the harness connector at the driver window switch.
2. Ignition OFF, test for less than 5.0 ohms of resistance between the ground circuit terminal F and ground.
• If greater than the specified range, test the ground circuit for an open/high resistance.
3. Ignition ON, verify that a test lamp illuminates between the B+ circuit terminal C and ground.
• If the test lamp does not illuminate, test the B+ circuit for a short to ground or an open/high resistance. If the circuit tests normal and the PWR WNDW fuse is open, test or replace the driver window switch.
4. Ignition OFF, connect the harness connector at the driver window switch.
5. Ignition OFF, disconnect the passenger window switch.
6. Ignition ON, verify that a test lamp illuminates between the B+ circuit terminal A and ground.
• If the test lamp does not illuminate, test the B+ circuit for an open/high resistance.
7. Ignition OFF, test for less than 5.0 ohms of resistance between the control circuit terminal H and ground.
• If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, replace the driver window switch.
8. Ignition OFF, test for less than 5.0 ohms of resistance between the control circuit terminal D and ground.
• If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, replace the Driver Window switch.
9. Connect a test lamp between control circuit terminal H and control circuit terminal D at the passenger windows switch harness connector.
10. Ignition ON, command the passenger window UP and DOWN by pressing the passenger window control on the driver window switch. The test lamp should illuminate during either of the commands.
• If the test lamp remains OFF, test for a short to ground or open/high resistance on either control circuit. If all circuits test normal, test or replace the driver window switch.
11. Ignition OFF, reconnect the passenger window switch.
12. Ignition OFF, disconnect the harness connector at the appropriate window motor.
13. Ignition OFF, test for less than 5.0 ohms of resistance between the control circuit terminal A and ground.
• If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the appropriate window switch.
14. Ignition OFF, test for less than 5.0 ohms of resistance between the control circuit terminal B and ground.
• If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the appropriate window switch.
15. Connect a test lamp between control circuit terminal A and control circuit terminal B.
16. Ignition ON, command the appropriate window UP and DOWN by pressing the appropriate window switch. The test lamp should turn ON when commanding the UP and DOWN states.
• If the test lamp remains OFF during either of the commands, test for a short to ground or an open/high resistance on either control circuit. If all circuits test normal, test or replace the appropriate power window switch.
17. If all circuits test normal, test or replace the appropriate power window motor.
Power Window Malfunction- Express Down
1. Power window inoperative in the express down function is the result of an internal circuit failure of the driver power window switch.
2. Replace the driver power window switch.
Repair Instructions
Perform the Diagnostic Repair Verification (Verification Tests) after completing the diagnostic procedure.
* Front Side Door Window Regulator Replacement (Manual) (Front Side Door Window Regulator Replacement (Manual))Front Side Door Window Regulator Replacement (Power) (Front Side Door Window Regulator Replacement (Power))
* Front Side Door Window Switch Replacement (Service and Repair)
* Control Module References (Programming and Relearning) for BCM replacement, setup, and programming