Automatic Transmission - 6T40/6T45
DTC P0562 or P0563
Diagnostic Instructions
* Perform the Diagnostic System Check - Vehicle (Initial Inspection and Diagnostic Overview) prior to using this diagnostic procedure.
* Review Strategy Based Diagnosis (Initial Inspection and Diagnostic Overview) for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions (Initial Inspection and Diagnostic Overview) provides an overview of each diagnostic category.
DTC Descriptors
DTC P0562
- System Voltage Low
DTC P0563
- System Voltage High
Diagnostic Fault Information
Circuit/System Description
The transmission control module (TCM) within the control solenoid (with body and TCM) valve assembly continuously monitors the system voltage on the Ignition 1 voltage circuits.
Conditions for Running the DTC
P0562
* Ignition voltage is between 9.0 volts and 18.0 volts.
* Engine speed is 1200 RPM or greater.
P0563
Ignition voltage is between 9.0 volts and 18.0 volts.
Conditions for Setting the DTC
P0562
The TCM detects system voltage is 11 volts or less for 4 seconds.
P0563
The TCM detects system voltage is 18 volts or greater for 10 seconds.
Action Taken When the DTC Sets
DTCs P0562 and P0563 are Type C DTCs.
Conditions for Clearing the DTC
DTCs P0562 and P0563 are Type C DTCs.
Diagnostic Aids
* Observe the driver information center (DIC) messaging that would indicate the electrical system requires service.
* Inspect for the following conditions:
- Loose or damaged terminals at the generator
- Loose or worn generator drive belt
* Running the engine with a battery charger attached may cause DTC P0563 to set.
Reference Information
Schematic Reference
Automatic Transmission Controls Schematics (Electrical Diagrams)
Connector End View Reference
Component Connector End Views (Connector Views)
Description and Operation
Charging System Description and Operation (Description and Operation)
Electrical Information Reference
* Circuit Testing (Component Tests and General Diagnostics)
* Connector Repairs (Component Tests and General Diagnostics)
* Testing for Intermittent Conditions and Poor Connections (Component Tests and General Diagnostics)
* Wiring Repairs (Component Tests and General Diagnostics)
DTC Type Reference
Powertrain Diagnostic Trouble Code (DTC) Type Definitions (Diagnostic Trouble Code Descriptions)
Scan Tool Reference
Control Module References (Programming and Relearning) for scan tool information
Special Tools
DT-48616-10 - Adapter Harness
Circuit/System Verification
1. Engine running, accessories OFF, measure and record the battery voltage at the battery terminals. The voltage should be between 12.6-15.0 volts.
• If not within the specified range, refer to Charging System Test (Charging System Test).
2. Observe the scan tool TCM Ignition Voltage parameter. The reading should be between 12.6-15.0 volts.
3. Operate the vehicle within the Conditions for Running the DTC to verify the DTC does not reset. You may also operate the vehicle within the conditions that you observed from the Freeze Frame/Failure Records data.
Circuit/System Testing
1. Ignition OFF, disconnect the 14-way harness connector at the transmission.
2. Connect the DT-48616-10 - harness to the 14-way transmission harness connector.
3. Test for less than 10 ohms between the ground circuit terminal 2 and ground.
• If greater than the specified range, test the ground circuit for an open/high resistance.
4. Ignition ON, verify that a test lamp illuminates between the ignition circuit terminals listed below and ground.
* Terminal 1
* Terminal 12
* Terminal 13
• If the test lamp does not illuminate, test the ignition circuit for a short to ground or an open/high resistance.
5. If all circuits test normal, replace the control solenoid (with body and TCM) valve assembly.
Repair Instructions
Perform the Diagnostic Repair Verification (Verification Tests) after completing the diagnostic procedure.
* Before replacing the TCM, perform the Control Solenoid Valve and Transmission Control Module Assembly Inspection (Control Solenoid Valve and Transmission Control Module Assembly Inspection).
* Refer to Control Module References (Programming and Relearning) for control solenoid (with body and TCM) valve assembly replacement, setup, and programming.
* Perform the Service Fast Learn Adapts (Programming and Relearning) following all transmission related repairs.