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Speaker Malfunction




Speaker Malfunction

Diagnostic Instructions

* Perform the Diagnostic System Check - Vehicle (Initial Inspection and Diagnostic Overview) prior to using this diagnostic procedure.
* Review Strategy Based Diagnosis (Initial Inspection and Diagnostic Overview) for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions (Initial Inspection and Diagnostic Overview) provides an overview of each diagnostic category.

Diagnostic Fault Information





Circuit/System Description

Each of the audio output channel circuits (+) and (-), at the radio and audio amplifier have a DC bias voltage that is one half of the battery voltage. When using a DMM, each of the audio output channel circuits will measure approximately 6.5V DC. The audio being played on the system is produced by a varying AC voltage that is centered around the DC bias voltage on the same circuit. The AC voltage is what causes the speaker cone to move and produce sound. This voltage will vary depending on what type of audio is being listened to, talk or music, and type of music, as well as the volume setting of the system. Low volume and talk settings will measure around 1V AC and less, where constant music may measure 3V AC and slightly higher.

Diagnostic Aids

* Improper speaker mounting or loose trim may cause an audible buzz or distortion. Inspect the appropriate speaker and the surrounding interior trim for proper and secure mounting. If the speaker or surrounding interior trim is found to be loose or improperly secured, correctly secure the item.
* When equipped with an amplifier, it is possible for some individual circuit faults to affect more than one speakers operation. Perform diagnostic tests in the sequence listed to avoid misdiagnosis.

Reference Information
Schematic Reference

Radio/Navigation System Schematics (Radio/Navigation System Schematics)
Connector End View Reference

Component Connector End Views (Connector Views)
Description and Operation

Radio/Audio System Description and Operation (Radio/Audio System Description and Operation)
Electrical Information Reference

* Circuit Testing (Component Tests and General Diagnostics)
* Connector Repairs (Component Tests and General Diagnostics)
* Testing for Intermittent Conditions and Poor Connections (Component Tests and General Diagnostics)
* Wiring Repairs (Component Tests and General Diagnostics)

Scan Tool Reference

Control Module References (Programming and Relearning) for scan tool information

Circuit/System Verification

Without Amplifier

Radio ON, verify clear audio is heard from each audio speaker.

If audio is inoperative from all speakers, replace the radio.
If audio is inoperative from one or more, but not all, speakers or the audio emitted from the speakers is not clear, refer to Speaker Circuit Malfunction - without Amplifier.

With Amplifier

Radio ON, verify clear audio is heard from each audio speaker.

If audio is inoperative from all speakers, refer to Amplifier Circuit Malfunction.
If audio is inoperative from one or more, but not all, speakers or the audio emitted from the speakers is not clear, refer to Speaker Circuit Malfunction - with Amplifier.

Circuit/System Testing

Speaker Circuit Malfunction - without Amplifier
1. Disconnect the harness connector at the appropriate speaker.
2. Radio ON, test for 5.0-7.5V between the signal circuit terminal A and ground.

• If less than the specified range, test the signal circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the radio.
• If greater than the specified range, test the signal circuit for a short to voltage. If the circuit tests normal, replace the radio.

3. Test for 5.0-7.5V between the signal circuit terminal B and ground.

• If less than the specified range, test the signal circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the radio.
• If greater than the specified range, test the signal circuit for a short to voltage. If the circuit tests normal, replace the radio.

4. If all circuits test normal, replace the speaker.

Amplifier Circuit Malfunction
1. Ignition OFF, disconnect the X1 harness connector at the audio amplifier.
2. Ignition OFF, test for less than 10 Ohms between the ground circuit terminal 8 and ground.

• If greater than the specified range, test the ground circuit for an open/high resistance.

3. Ignition ON, test for B+ between the B+ circuit terminal 4 and ground.

• If less then the specified value, test the B+ circuit for a short to ground or an open/high resistance.

4. Radio ON, test for B+ between the amplifier enable signal circuit terminal 3 and ground.

• If less than the specified range, test the signal circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the radio.

5. Test for 0.6-1.0V between the amplifier mute signal circuit terminal 7 and ground.

• If less than the specified range, test the signal circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the radio.
• If greater than the specified range, test the signal circuit for a short to voltage. If the circuit tests normal, replace the radio.

6. If all circuits test normal, replace the audio amplifier.

Speaker Circuit Malfunction - With Amplifier - Radio Output Testing
1. Ignition OFF, disconnect the harness connector at the rear seat audio (RSA) controller.
2. Radio ON, test for 5.0-7.5V between the appropriate signal circuit terminal listed below and ground.

* Left rear low level audio signal (+) terminal A4
* Left rear low level audio signal (-) terminal A3
* Right rear low level audio signal (+) terminal A2
* Right rear low level audio signal (-) terminal A1

• If less than the specified range, test the appropriate signal circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the radio.
• If greater than the specified range, test the appropriate signal circuit for a short to voltage. If the circuit tests normal, replace the radio.

3. Ignition OFF, reconnect the harness connector at the rear seat audio (RSA) controller.
4. Disconnect the X3 harness connector at the audio amplifier.
5. Radio ON, test for 5.0-7.5V between the appropriate signal circuit terminal listed below and ground.

* Left rear low level audio signal (+) terminal 3
* Left rear low level audio signal (-) terminal 11
* Right rear low level audio signal (+) terminal 4
* Right rear low level audio signal (-) terminal 12

• If less than the specified range, test the appropriate signal circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the rear seat audio (RSA) controller.
• If greater than the specified range, test the appropriate signal circuit for a short to voltage. If the circuit tests normal, replace the rear seat audio (RSA) controller.

6. Radio ON, test for 5.0-7.5V between the appropriate signal circuit terminal listed below and ground.

* Left front low level audio signal (+) terminal 1
* Left front low level audio signal (-) terminal 9
* Right front low level audio signal (+) terminal 2
* Right front low level audio signal (-) terminal 10

• If less than the specified range, test the appropriate signal circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the radio.
• If greater than the specified range, test the appropriate signal circuit for a short to voltage. If the circuit tests normal, replace the radio.

7. If all circuits test normal, replace the audio amplifier.

Speaker Circuit Malfunction - With Amplifier - Amplifier Output Testing
1. Ignition OFF, disconnect the X2 harness connector at the amplifier.
2. Ignition ON, test for less than 1V between the terminals listed below and ground:

* Left front speaker output (+) - terminal 2
* Left front speaker output (-) - terminal 10
* Right front speaker output (+) - terminal 6
* Right front low speaker output (-) - terminal 14
* Left rear speaker output (+) - terminal 3
* Left rear speaker output (-) - terminal 11
* Right rear speaker output (+) - terminal 7
* Right rear speaker output (-) - terminal 15
* Left rear subwoofer speaker output (+) - terminal 4
* Left rear subwoofer speaker output (-) - terminal 12
* Right rear subwoofer speaker output (+) - terminal 8
* Right rear subwoofer speaker output (-) - terminal 16

• If greater than specified range, test both circuits of the affected speaker for a short to voltage.

3. Ignition OFF, test for infinite resistance between the terminals listed below and ground:

* Left front speaker output (+) - terminal 2
* Left front speaker output (-) - terminal 10
* Right front speaker output (+) - terminal 6
* Right front low speaker output (-) - terminal 14
* Left rear speaker output (+) - terminal 3
* Left rear speaker output (-) - terminal 11
* Right rear speaker output (+) - terminal 7
* Right rear speaker output (-) - terminal 15
* Left rear subwoofer speaker output (+) - terminal 4
* Left rear subwoofer speaker output (-) - terminal 12
* Right rear subwoofer speaker output (+) - terminal 8
* Right rear subwoofer speaker output (-) - terminal 16

• If less than specified value, test both circuits of the affected speaker for a short to ground

4. If all circuits test normal, reconnect all harness connectors at the amplifier.
5. Ignition ON, radio ON, disconnect the appropriate speaker.
6. Test for 5.0-7.5V between the signal circuit terminals and ground.

• If less then the specified range, test the circuit for an open/high resistance. If the circuit tests normal, replace the amplifier.
• If greater then the specified range, test the circuit for a short to voltage. If the circuit tests normal, replace the amplifier.

7. If the circuit tests normal, replace the appropriate speaker.

Repair Instructions

Perform the Diagnostic Repair Verification (Verification Tests) after completing the diagnostic procedure.

* Rear Seat Audio Control Replacement (Rear Seat Audio Control Replacement)
* Speaker Replacement Reference (Speaker Replacement Reference)
* Control Module References (Programming and Relearning) for Audio Amplifier and Radio replacement, setup, and programming

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