Navigation Radio - Alpine Add-On Software Update
S-SB-0031-11September 12, 2011
Alpine Add-On Navigation - Map Update Notification
Service Category
Audio/Visual/Telematics
Section
Navigation/Multi Info Display
Market
USA
Applicability
Introduction
Some vehicles equipped with the Post Production Option (PPO) / Dealer Installed Option (DIO) accessory Alpine Premium Audio and the Alpine add-on navigation module may exhibit a map database update notification that occurs at start up while displaying the navigation screen. The notification screen will display after each start up if the software update is not uploaded.
The Alpine Navigation Module is connected to the Alpine Radio Unit shown:
The notification screen will look like the following:
Complete the software update described in this bulletin to remove this unnecessary notification from view.
NOTE
This update file will NOT upgrade the mapping database.
Parts Information
All countermeasured units which do not need to be updated will have a black dot in the white triangles located on the navigation module chassis (see diagram) and a green dot applied to the PIN label on the bottom of the module (see PIN label example).
Warranty Information
Required Tools & Equipment
Required Tools & Equipment
Repair Procedure
1. Verify the condition described in the Introduction is present.
2. Locate the navigation module in the vehicle:
3. Turn the engine ignition switch to the ON position and switch the audio unit to NAV mode.
4. Disconnect the power connector to the navigation module (see diagram).
5. Connect the mini USB to the navigation module (see diagram above) and the other end into the Techstream USB port.
6. Connect the power connector back into the navigation module.
7. Wait for connected icon to show up on radio display.
8. Close ALL pop-up windows that appear on the PC after plugging in the USB cable before continuing.
9. Download the update software onto the Techstream unit by clicking on (Do NOT download the software prior to performing steps 1-7.)
10. Select "Run" from the pop-up windows as shown.
11. Click on "Install;" and a black pop-up window will appear with further instructions.
12. Press any key to continue.
13. For Windows 7 OS equipped computers, there might be several pop-ups while running the update. Keep pressing "Continue".
14. After notification of completion on the black pop-up window, disconnect the USB cable from the Navigation Module.
15. The system will show update process on the Radio display and then the system will reboot when the update is completed.
16. Click on "I accept" after update process is completed.
17. Using a permanent marker, add a black dot inside of the white triangle on the top of the navigation ECU chassis (see picture in the Parts Information section).
Perform a screen realignment after the software update.
1. Press "Setup:"
2. Press "Display:"
3. Select "Screen Position Adjustment:"
4. Select "Default:"
5. Press "Map" to exit screen.