Claim Processing Information Reimbursement

Dealers must utilize the two-part Recall Certification / Repair Order Form to track the performance of this recall. Therefore, it is very important that all information in the form be complete and correct.

All claims for reimbursement should follow the procedures outlined below.

You must complete the repairing dealer section of the two-part Recall Certification / Repair Order Form and remove and retain the first copy for your records.

Star System dealers may enter the applicable information using the Campaign Claim (RY) routine.

Non Star System dealers will be reimbursed upon submission of the remaining copy of the Recall Certification / Repair Order Form to your Distributor / Region in an envelope with postage prepaid.

Dealers will be credited 0.6 hours* at their warranty labor rate plus parts and a handling allowance for (A) antirust oil (1/6 can), (B) anti-rust wax (1/2 can), (C) 2 sealing plugs, and (D) sealant (30grm.) applicable to one vehicle repair based on processing the two-part Recall Certification / Repair Order Form.
* XT vehicles will be credited with 0.9 labor hours.

Credit for additional repairs described in the Service Procedure will be provided based on the submission of a standard warranty claim, MSA-400A. The failure code is WZL-49 and the override code is WZL-49. You will be created with the additional warranty labor time plus parts and handling allowance for the operation performed, when components are replaced as identified in this campaign bulletin.

Any claim for other consequential damages should be reviewed with your District Technical Manager prior to repair.