Owner Letter

SUBARU OF AMERICA
Subaru Plaza
P.O. Box 6000
Cherry Hill, NJ 08034-6000

Dear Subaru Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Subaru of America has determined that a defect which relates to motor vehicle safety exists in certain 1990-1991 MY Subaru Loyale models equipped with a 3 speed automatic transmission (3AT).

The defect results in the automatic transmission park mechanism not staying engaged due to an incorrect adjustment of the transmission shift linkage.

This condition, if not corrected could result in unexpected vehicle movement. Be sure to use your parking brake to prevent the vehicle from moving when parking your vehicle.

In order to remedy this condition the transmission shift linkage will be adjusted by your Subaru dealer at no charge to you.

The actual labor time to perform this repair procedure is approximately 18 minutes. However, please plan to leave your vehicle at your Subaru Dealer for the full day of your scheduled appointment to allow the dealer some flexibility in scheduling other customers.

You must present the enclosed two-part Recall Certification/Repair Order Form to your Subaru Dealer at the time this inspection/repair procedure is performed. If you lose this form, please contact the Owner Service Department of the Subaru Distributor/Region responsible for your area shown on the map on the back of this letter. You will then be sent a new form. If you are no longer in possession of this vehicle, please complete the enclosed prepaid postcard and mail it to us so that we may update our records.

If your dealer fails or is unable to remedy this condition without charge and within a reasonable period of time, you should contact the Subaru Distributor/Region responsible for your area. If your complaint is not resolved, you may contact Subaru of America Recall Headquarters at the above address or you may wish to notify the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, Washington, D.C. 20590, or call the toll free Auto Safety Hotline at 800-424-9393 (Washington, D.C. area residents may call 366-0123).

We regret any inconvenience this matter may cause you. However, we have taken this action in the interest of your safety and your continued satisfaction with our products.

WE URGE YOU TO SCHEDULE AN APPOINTMENT TO HAVE THIS REPAIR PROCEDURE PERFORMED.


We recommend that you establish a service file on this recall and keep all documents relating to this recall in that file. Furthermore, we suggest that you discuss this recall with members of your staff so that they will be knowledgeable in the proper handling procedure. This will ensure that this recall runs smoothly.