Campaign - Crankshaft/Camshaft Position Sensors: Overview
NUMBER: WXD-61R(Revised February 22, 2010)
SERVICE PROGRAM BULLETIN
DATE: 10/06/1997
APPLICABILITY
1994-95MY Impreza 1.8L & 2.2L
1995MY Legacy 2.2L (50-State)
SUBJECT:
CRANKSHAFT POSITION SENSOR and CAMSHAFT POSITION SENSOR
Subaru of America, Inc., (SOA) has determined that some 1994-1995 model Subaru Impreza 1.8L & 2.2L and early production 1995 Subaru Legacy 2.2L vehicles may experience a no start condition due to improper operation of the crankshaft position sensor and/or camshaft position sensor. Both of these sensors are designed to monitor certain engine operating conditions and relay this information to the Engine Control Unit.
VEHICLES INVOLVED
Involved vehicles identified in the chart above may include vehicles which were not imported in the U.S. market. Computer listings containing the VIN, owner name and address data will be furnished to dealers under separate cover. The owner name and address will enable dealers to follow-up with owners of potentially affected vehicles.
These listings contain owners' names and addresses obtained from State Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing only for the purpose of completion of this service program.
Dealers that do not receive a computer listing have no vehicles currently involved.
OWNER NOTIFICATION
SOA will prepare and mail an Owner Notification Letter to the owners of all potentially affected vehicles. The owner notification mailing is scheduled for mid October 1997. A copy of the Owner Notification Letter is shown in this bulletin.
DEALER SERVICE PROGRAM RESPONSIBILITY
Dealers are to promptly service all vehicles subject to this service program and presented for repair at no charge to the owners, regardless of mileage, age of vehicle, or ownership, from this time forward in accordance with the service procedure section of this bulletin.
Dealers are also to promptly correct all affected vehicles in their inventory (used and demo) in accordance with the instructions in the service procedure section of this bulletin. Additionally, whenever a vehicle subject to this service program is taken into used vehicle inventory, or it is in your dealership for service in the future, you should take the necessary steps to be sure the service program correction has been made before selling or releasing the vehicle.
Dealers are to contact owners of vehicles sold since the date of the computer listing from your used vehicle inventory, provide them with a copy of the owner notification letter and arrange to make the required correction according to the instructions in the service procedure section of this bulletin.
Please do not let the customer wait longer than necessary for servicing the vehicle. Every effort should be made to reduce inconvenience to our customers. Please thank them for their interest in keeping their Subaru vehicle properly maintained.
PARTS INFORMATION
Quantities of the improved crankshaft position sensor and camshaft position sensor kit (P/N 22090AA000) will be available through your normal parts supply after October 9, 1997.
SERVICE PROCEDURE
1. Visually inspect the case (resin) color of the crankshaft and camshaft position sensors.
a) If both sensors are black in color, no replacement is necessary.
b) If either one is brown in color, go to the next step.
2. There were four separate identification marks used on the brown sensors. Confirm to see if any one of the four identification marks is present on the sensors. If there is at least one identification mark, no replacement is necessary and proceed to step # 6. If no identification marks are confirmed, complete steps # 4b through 6.
3. Visually inspect the lot number stamped on the outer surface of the brown sensor.
4a. If the lot number is greater than 4 Y 0 1 (November 1, 1994) or if there is an identification mark in step # 2, no replacement is necessary.
4b. If the lot number is 4 X 31 or a smaller number or if there is no identification mark, replace both the crankshaft and camshaft position sensors as a set using the sensor kit P/N 22090AA000 listed in the parts pricing section of this bulletin.
5. Tightening Torque: 6.37 +/- 0.5 Nm (0.65 = 0.05 kg-m) (4.7 ft-lbs.)
*Note:
In some cases there were 2 shims used on the mounting bolt for the camshaft position sensor when the original brown type sensor was installed. These were on engine numbers 996523 through 002112. Please remove the shims when the new brown sensors with yellow paint are installed.
6. Apply a "Service Program WXD-61" completion label. This label should be affixed on a clean dry surface to the radiator core support panel in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.
SERVICE PROGRAM IDENTIFICATION LABEL
Each vehicle inspected/corrected in accordance with the instructions outlined in this bulletin will require a "Service Program WXD-61" completion label. Each label provides a space to include the dealer code performing the service program. The information may be inserted with a typewriter or permanent ink pen.
A quantity of 25 labels are being provided to each dealer with this bulletin. Additional quantities of these labels are available through your area/distributor service office.
CLAIMS PROCESSING REIMBURSEMENT INFORMATION
Credit to perform this service program will be based on the submission of properly completed repair order information.
If no replacement is required. Dealers will be credited 0.2 labor hours for the visual inspection of the crankshaft and camshaft position sensors using the "RC" claim type.
If replacement is required, Dealers will be credited 0.3 labor hours for the replacement of both the crankshaft and camshaft position sensors using the "RC" claim type.
Listed above is the claim-entry information for this customer service program.
REIMBURSEMENT FOR PREVIOUS REPAIR
Owners are being advised in the Owner Notification Letter (copy shown in this bulletin) that if they have previously paid an authorized Subaru Dealer for replacement of the crankshaft position sensor and/or camshaft position sensor, they may be entitled to reimbursement. The owners are further advised that for consideration of any reimbursement they must submit the original or original carbon copy of the repair invoice to Subaru of America, Inc. Please review the owner notification letter which explains this procedure so that you are familiar with it and can assist owners with any questions.
We recommend that you establish a service file for this service program and keep all documents relating to this corrective repair action in that file. We also suggest that you discuss this service program with members of your staff so that they will be knowledgeable in the proper handing procedures. These steps should ensure customer satisfaction.