Recall - Water Pump Replacement
NUMBER: WWJ-93DATE: 09/2002
APPLICABILITY: Certain 2003MY Legacy, Outback and Baja Models
SUBJECT: Engine Water Pump
INTRODUCTION
Subaru of America, Inc. (SOA) has determined that affected vehicles may have been produced with an improperly manufactured engine water pump. The water pump pulley could dislodge from the pump and cause severe engine damage.
This recall will involve the replacement of the engine water pump on affected vehicles.
AFFECTED VEHICLES
Certain 2003MY Legacy, Outback and Baja Models with 2.5L four cylinder engine.
Refer to the affected vehicle list provided by your Regional/Distributor Office or confirm coverage through the vehicle Coverage Inquiry in the Dealer Communication System (DCS).
OWNER NOTIFICATION
Notification letters will be sent to owners of affected vehicles on or around September 12,2002.
DEALER PROGRAM RESPONSIBILITY
Dealers are to promptly service all vehicles subject to this recall at no charge to the vehicle owner regardless of mileage, age of the vehicle, or ownership.
For affected vehicles sold after the date on the dealer's computer list, dealers are to contact those owners and provide them with a copy of the owner notification letter. They should also arrange to make the required correction according to the instructions in the service procedure section of this bulletin.
VEHICLES IN DEALER INVENTORY
Dealers are also to promptly perform the applicable service procedures defined in this bulletin to correct all affected vehicles in their inventory (new, used, demo). Additionally, whenever a vehicle subject to this recall is taken into dealer new or used inventory, or is in the dealership for service, necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.
New or used vehicles listed in a recall/campaign that are in dealer stock must be:
^ Immediately identified.
^ Tagged or otherwise marked to prevent their delivery or use prior to inspection and/or repair.
^ Inspected and/or repaired in accordance with instructions outlined in the Product Campaign Bulletin.
Any Authorized Subaru Dealer failing to perform the applicable service procedures defined in this bulletin to correct all affected vehicles in their inventory (new, used, demo) prior to the vehicle being placed in service may be subject to civil penalties of up to $5,000 per violation (i.e., for each vehicle), as provided in 49 USC 30165(a) of the Safety Act, and will also be in breach of the Subaru Dealer Agreement.
PARTS INFORMATION
Each dealer will automatically be sent a quantity of replacement parts equal to the number of affected vehicles allocated to the dealer of record.
REPAIR PROCEDURES
Replace the engine water pump following the procedures published in the applicable Subaru Service Manual.
RECALL CAMPAIGN IDENTIFICATION LABEL
Type or print the necessary information on a Recall Campaign identification label. The completed label should be attached to the vehicle's upper radiator support.
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES
Credit for performing this recall campaign will be based on the submission of properly completed repair order information. Dealers may enter the applicable claim information through their Dealer Communications System.
Listed below is claim entry information:
Engine Water Pump Replacement - Use the following information for claim submission:
Enter labor operation 241-201 for 1.6 labor hours and 248-401 for 0.5 labor hours. A total of 2.1 labor hours will be credited.
Enter applicable part number(s). Parts will be reimbursed at dealer cost plus applicable handling allowance.