Recall - A/T Parking Pawl Component Replacement: Overview
NUMBER: WWK-94DATE: 12/2002
APPLICABILITY:
2001-03MY Legacy and Outback 4EAT
2002-03MY Impreza 4EAT
2002-03MY Forester 4EAT
2003MY Baja 4EAT
SUBJECT:
4EAT Parking Pawl Rod
INTRODUCTION
Subaru of America, Inc. (SOA) has determined that affected vehicles may have been produced with an improperly manufactured transmission parking pawl rod. The parking pawl rod may not provide sufficient spring tension to immediately engage the parking pawl to the park gear when the transmission is placed in the "Park" position. This may allow the vehicle to move/roll prior to engaging.
This recall will involve the replacement of the transmission parking pawl rod and related parts on affected vehicles.
AFFECTED VEHICLES
^ 2001-03 MY Subaru Legacy and Outback with 4EAT.
^ 2002-03 MY Impreza with 4EAT.
^ 2002-03 MY Forester with 4EAT.
^ 2003 MY Baja with 4EAT.
Affected vehicles are identified in the VIN range chart.
In addition, some vehicles outside of the affected VIN range may have had a new or remanufactured replacement transmission installed that contains an affected parking rod. SOA has identified these vehicles and included them in this recall.
NOTE:
Prior to performing repairs, confirm coverage for potentially affected vehicles by using the Vehicle Coverage Inquiry in the Dealer Communication System (DCS).
OWNER NOTIFICATION
There will be two owner notification letters sent to owners of affected vehicles.
The first owner notification letter was sent in November 2002. The letter will explain the parking rod condition and advise owners that repair parts will be available in January 2003. The letter will also explain the importance and need to use the parking brake.
The second owner notification letter will be sent in January 2003. The letter will advise owners that repair parts are available.
DEALER PROGRAM RESPONSIBILITY
Dealers are to promptly service all vehicles subject to this recall at no charge to the vehicle owner regardless of mileage, age of the vehicle, or ownership.
For affected vehicles sold after the date on the dealer's computer list, dealers are to contact those owners and provide them with a copy of the owner notification letter. They should also arrange to make the required correction according to the instructions in the service procedure section of this bulletin.
Vehicles in Dealer Inventory
Dealers are also to promptly perform the applicable service procedures defined in this bulletin to correct all affected vehicles in their inventory (new, used, demo). Additionally, whenever a vehicle subject to this recall is taken into dealer new or used inventory, or is in the dealership for service, necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.
New or used vehicles listed in a recall/campaign that are in dealer stock must be:
^ Immediately identified.
^ Tagged or otherwise marked to prevent their delivery or use prior to inspection and/or repair.
^ Inspected and/or repaired in accordance with instructions outlined in the Product Campaign Bulletin.
Any Authorized Subaru Dealer failing to perform the applicable service procedures defined in this bulletin to correct all affected vehicles in their inventory (new, used, demo) prior to the vehicle being placed in service may be subject to civil penalties of up to $5,000 per violation (i.e. for each vehicle), as provided in 49 USC Section 30165(a) of the Safety Act, and will also be in breach of the Subaru Dealer Agreement.
PARTS INFORMATION
Each dealer will automatically be sent a quantity of replacement parts (except Dexron III ATF) equal to 60% of the number of affected vehicles allocated to the dealer of record.
Replacement Transmissions
Affected vehicles that have had a new or remanufactured replacement transmission with an affected parking rod have been identified. Owners of these vehicles will be notified and included in this recall. This may include vehicles that are outside of the affected VIN range.
Any new or remanufactured transmission purchased from SOA after November 18, 2002 will not require replacement of the parking rod. All new and remanufactured transmissions shipped from SOA warehouse inventory after November 18, 2002 have been inspected and modified as necessary. Only those transmissions in warehouse inventory affected by the WWK-94 parking rod recall have had the parking rod replaced. Those transmissions can be identified in one or more of the ways listed below.
If a replacement transmission, purchased after November 18, 2002, is installed in a vehicle affected by the WWK-94 parking rod recall, do not perform the recall. Contact the CDS department at SOA to have the recall closed and identified as completed.
Remanufactured Transmissions (part number ending in R1):
^ The converter housing of the transmission shall have a self-adhesive label reading "WWK94" affixed to it
^ "WWK94" is ink stamped or written on the boss next to the transmission serial number on top of the converter housing
^ The remanufacturers identification tag (also affixed to the converter housing) shall have "WWK94" stamped into it following the serial number in the serial number field
^ The plastic shipping container shall have two "WWK94" self adhesive labels applied to it. One on the front and one on the side
^ The shipping container may also bear "WWK94" stencil painted in white on the top or side of the container in lieu of the self-adhesive labels
New Transmissions (straight part number or part number ending in S1):
^ "WWK94" is ink stamped or written on the boss next to the transmission serial number on top of the converter housing
^ The shipping container will bear "WWK94" stencil painted on the top or side of the container
^ The wooden crate will bear "WWK94" stencil painted on the top or side of the crate
RECALL CAMPAIGN IDENTIFICATION LABEL
Type or print the necessary information on a Recall Campaign identification label. The completed label should be attached to the vehicle's upper radiator support.
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES
Credit for performing this recall campaign will be based on the submission of properly completed repair order information. Dealers may enter the applicable claim information through their Dealer Communications System.
Listed below is claim entry information:
Parking Pawl Rod Replacement - Use the following information for claim submission:
Enter labor operation 138-381 for 1.3 labor hours.
Enter the applicable part number(s). Parts will be reimbursed at dealer cost plus applicable handling allowance.
Disclaimer