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Campaign - ECM Update For Thermostat Monitoring

NUMBER: WQC-39
DATE: October 2012

APPLICABILITY:
2011-12 MY All Models
2013 BRZ

SUBJECT:
Engine Control Module (ECM) Reprogramming

This Campaign only applies to vehicles with motor vehicle registration in the States of California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont and Washington.

INTRODUCTION

Subaru of America, Inc. has determined that vehicles affected by this Service Program require ECM reprogramming.

A modification to the Engine Control Module software has been developed to correct a deficiency in the OBDII system thermostat monitoring logic. This software change will not adversely affect fuel economy or performance.

AFFECTED VEHICLES

^ 2011-2012MY All Models

^ 2013MY BRZ








Affected vehicles are identified in the VIN range chart below. NOTE: Not all vehicles in the VIN ranges are affected. Prior to performing repairs, confirm coverage by using the Vehicle Coverage Inquiry function at Subarunet.com.

OWNER NOTIFICATION





SOA will prepare and mail Owner Notification Letters to owners of affected vehicles according to the following schedule:

A copy of the owner notification letter is included at the end of this bulletin.

DEALER PROGRAM RESPONSIBILITY

Dealers are to promptly perform the applicable service procedures defined in this bulletin to correct all affected vehicles in their inventory (new, used, demo). Additionally, whenever a vehicle subject to this Service Program is taken into dealer new or used inventory, or is in the dealership for service, necessary steps should be taken to ensure the Service Program correction has been made before selling or releasing the vehicle.

New or used vehicles listed in a Service Program that are in dealer stock must be:

^ Immediately identified.

^ Tagged or otherwise marked to prevent their delivery or use prior to repair.

^ Repaired in accordance with the repair procedures outlined in this Service Program Bulletin.

PARTS INFORMATION

No repair parts are needed to perform this procedure.

SPECIAL TOOLS

Vehicle ECM reprogramming will require the following:

Subaru Diagnostic System (SDS)

^ SDS Toughbook

^ Subaru Select Monitor III (SSMIII Application Software)

^ Subaru Diagnostic Interface Box (SDI)

^ USB Data Link Cable and Reprogramming Cable.

Note:
If you require assistance with using the Subaru Diagnostic System (SDS), use the "Help" function icon, which will allow you to access the tutorial information.

SERVICE PROCEDURE

This service procedure will involve reprogramming the ECM with an updated PAK file to correct the deficiency in the OBDII system thermostat monitoring logic.

1. ECM Reprogramming Instructions

1. Verify the status of the "CHECK ENGINE" malfunction indicator light (MIL) located on the vehicle's instrument cluster.

2. If no malfunction is indicated, reprogram the ECM.

3. If a malfunction is indicated by the MIL remaining continually "on" or "flashing", diagnose the cause and perform any necessary repairs. Once repairs have been completed, clear all codes and reprogram the ECM.

Note:
In the event the cause of the check engine light illumination is not covered by applicable warranties, the cost of repairs is the vehicle owner's responsibility. Under no circumstances should the ECM be reprogrammed until corrections have been made.

Confirm your SSM III contains the applicable SSM III Flashwrite File Update which includes the following reprogramming PAK files.

Version Numbers

^ Software: 1.35.49.7 or higher

^ Interface Box: 1.7.6 or higher

^ Interface Box CF Card: 1.7.0 or higher





The chart indicates the applicable PAK files and date available.

STATE EMISSION TESTING ADVISORY

After ECM reprogramming, the OBD system's readiness code monitors will set to "incomplete". Normally, the vehicle needs to be driven under a variety of conditions before the readiness code monitors will indicate "complete". (See State I/M Program Advisory Bulletin number 11-120-12, dated date 9-20-2012 for details.)

SERVICE PROGRAM IDENTIFICATION LABEL

Type or print the necessary information on a Service Program identification label. The completed label should be attached to the vehicle's upper radiator support.





Additional labels are available through the Subaru Claims Helpline.

CALIFORNIA "VEHICLE EMISSION RECALL - PROOF OF CORRECTION" CERTIFICATE

The California Air Resources Board and the Department of Motor Vehicles Registration/Recall Program requires that all emission related Recall/Campaign or Service Program repairs be completed before a vehicle registration is renewed. Please provide owners of vehicles registered in the state of California a completed "Vehicle Emission Recall - Proof of Correction" certificate. Vehicle owners should be advised to retain this certificate because the California Department of Motor Vehicles may require they provide proof this service program repair has been completed.




Additional certificates are available through the Subaru Claims Helpline.

CLAIM REIMBURSEMENT AND ENTRY PROCEDURES





Credit to perform this service program will be based on the submission of properly completed repair order information. Dealers may submit claims through Vehicle Claim Entry on Subarunet.com.








OWNER NOTIFICATION LETTER





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