Interior - Carpet Separation Or Swelling Appearance
NUMBER: 12-143-12DATE: 12/03/12
APPLICABILITY:
2012-13MY Impreza (excluding WRX & STI Models)
2013MY XV Crosstrek(TM)
SUBJECT:
Separation or Swelling Appearance of the
Front Carpeting
INTRODUCTION
This Service Bulletin provides a procedure to repair the front foot well area carpeting which may separate from its insulation pad and / or have an unsatisfactory appearance to the customer.
COUNTERMEASURE IN PRODUCTION
A countermeasure involving application of additional adhesive was incorporated into production September 5th, 2012.
RECOMMENDED TOOL AND MATERIAL:
All three of these 3M items are readily available from most auto body supply stores.
SERVICE PROCEDURE / INFORMATION
^ Remove the carpeting following the procedure in the applicable Service Manual.
^ Turn the carpeting upside-down then, using your fingers, CAREFULLY separate the foam insulation pads from both front under-seat floor areas as shown in Figures 2 & 3.
^ Next, prepare the adhesive and applicator then apply as shown to the areas in Figure 4.
^ Once the glue has been applied, re-apply the insulation pads to the back of the carpet in their original locations right away as the recommended adhesive has only a 10-minute working time.
^ Re-install the carpeting and the rest of the interior trim to complete the procedure.
WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the following information:
NOTE:
^ Up to $35.00 may be claimed in Sublet to cover the cost of adhesive and mixing nozzles.
^ Up to $60.00 may be claimed ONE TIME in sublet to cover the cost of the applicator.
Disclaimer