Operation CHARM: Car repair manuals for everyone.

A. Vehicle Inspection





Using the vehicle VIN, perform a CLAIM HISTORY INQUIRY and inspect the vehicle for an X4 STICKER (Figure 1).

- If the CLAIM HISTORY INQUIRY states X4 NOT YET PERFORMED, an X4 STICKER IS NOT PRESENT, and the vehicle is a 2001 model year, proceed to "B. VACUUM HOSE UNION INSPECTION PROCEDURE (2001 MODEL YEAR ONLY)."

- If the CLAIM HISTORY INQUIRY states X4 NOT YET PERFORMED, an X4 STICKER IS NOT PRESENT, and the vehicle is not a 2001 model year, proceed to "C. REPAIR PROCEDURE."

- If the CLAIM HISTORY INQUIRY states X4 ALREADY PERFORMED and an X4 STICKER is present, no action is needed. This campaign has already been completed on the vehicle.

- If the CLAIM HISTORY INQUIRY states X4 NOT YET PERFORMED and an X4 STICKER is present, contact ASMC Warranty Department (800-568-9968). They will update the vehicle's claim history.

- If the CLAIM HISTORY INQUIRY states X4 ALREADY PERFORMED and an X4 STICKER is not present, proceed to "D. CAMPAIGN STICKER INSTALLATION PROCEDURE."