Interior - Front Floor Carpet is Wet

Section Title: Body, Cab & Accessories

TSB No.: TS 31 11167

Division: Automotive

Category: Technical

SUBJECT:
THE CARPET IS WET AT THE FRONT DRIVER AND/OR PASSENGER FLOOR

MODEL(S):
XL7 (JC636)

YEAR:
2007

AFFECTED VIN(S):
UP TO PRODUCTION DATE OF OCTOBER 22, 2007

CONDITION:

Wet carpet in the front floor area on the driver or passenger side of the vehicle. This will usually happen during a significant rain storm.

CAUSE:

This can be caused by inadequate coverage of body sealant as applied at the strut tower allowing water to pass from the top of the strut tower into the cabin.

CORRECTION:

Please follow the instructions below to verify the water intrusion is due to the lack of sealant on the strut tower described below and repair if necessary. If the water intrusion is not from the strut tower this bulletin does not apply further investigation is necessary.





PART(S) INFORMATION





WARRANTY CLAIM INFORMATION

Inspection and Repair Procedure





1. Check the floor of the passenger and driver front cabin for water by removing the door sill trim, and pulling the carpet away from the door.





2. If there is no water visible, apply water at the corner of the left and right strut tower with a hose at a medium to low rate of flow.





3. If water appears, pull back the dash mat to find where the water is entering the vehicle.





4. With the dash mat pulled back, examine the dash panel directly under the IP. If the leak is from the strut tower, water will enter from behind the instrument panel on the left side of the driver side and on the right side of the passenger side.





5. To repair this concern, apply body sealant at the strut tower to dash panel area. Be careful to leave a path for water to drain away from the shock tower. There is a drain hole between the strut tower to dash panel, as shown in the picture. DO NOT cover this hole with sealer.





6. Apply sealer between the strut tower and the dash panel (except for the drain hole) and between the strut tower and the engine compartment side wall.





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